Branch Manager - Retail MFB - Sales

Tata Capital Finance Ltd; Salem, Erode; On-site; INR 500,000 - 900,000; Full time

Job summary

Tata Capital Finance Ltd. is seeking a Branch Manager for Retail MFB (Sales) at Yercaud. The role focuses on achieving disbursement targets, managing delinquency, and expanding market reach through JLG loans.

The candidate should have a Graduate degree with a flair for sales and strong relationship management. Fresher to 5 years in microfinance sales is acceptable, with field-based responsibilities.

Qualifications

• Must have strong relationship management and sales drive.
• Ability to source business and manage customer expectations.
• Excellent communication and client handling skills.

Responsibilities

• Meet disbursement targets with minimal delinquency.
• Identify JLGs and loans suitable for target customers in specified areas.
• Lead and manage teams across territories for market reach.
• Assess potential client base and product acceptability in new regions.
• Oversee disbursement, repayment, and delinquency, with daily/weekly collections targets.
• Conduct regular field visits, centre meetings, and assess loan applicants.
• Maintain portfolio quality by tracking dues, non-starters, and frauds.
• Build strong client relationships and brand presence; hold weekly centre meetings.

Skills

Relationship management

Business sourcing

Flair for sales

Customer service

Education

Graduate in any discipline

Job description

Branch Manager - Retail MFB - Sales - Yercaud - RS Building - J Grades 10222 To ensure the achievement of disbursement targets with minimum delinquency Identifying Joint liability Groups & disbursed loans, to suit the target customers and geographies.

Enabling business growth by developing and managing a teams across assigned territories for deeper market penetration and reach. Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas.

Disbursement, repayment and delinquency management, achieving daily / weekly collections targets Makes a close follow up of the disbursed loans, especially of the ones not paying on time.

Undertake regular field visits, Centre Meeting and loan applicants Maintaining portfolio quality by tracking & controlling Normal dues, Nonstarters, Delinquency, & Frauds.

Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensuring weekly / daily meetings & visit to centre Fresher to maximum of 5yrs exp + as a sales officer in microfinance business Basic understanding about Microfinance business and JLG model working would be preferred.

Key Skills

• Relationship management
• Business sourcing
• Flair for sales
• Understand critical attributes of customer service
• Qualification- Graduate in any discipline