Branch Manager - Retail Branch Banking

Intellectual Capital Hr Consulting; Mumbai, Navi Mumbai; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Intellectual Capital Hr Consulting is assisting a private sector bank in filling Branch Manager roles across Navi Mumbai and nearby Mumbai suburbs. The role anchors the branch P&L, CASA book growth and overall performance, while leading a sales and service team to achieve cross-sell targets.

Candidates should have 8–10 years in retail banking with current role 1.5–2 years, and a strong English profile. This is a full-time, on-roll position requiring strict compliance and customer experience

Qualifications

• 8–10+ years of experience in retail banking with current role 1.5–2 years.
• Proven track record in managing branch P&L and CASA growth.
• Experience leading sales and service teams and achieving cross-sell targets.
• Fluent English and presentable profile required.

Responsibilities

• Own the branch P&L, CASA book growth and overall branch performance.
• Lead, coach and manage the branch team across sales and service.
• Drive liabilities, third-party product and asset cross-sell targets.
• Ensure audit, compliance and process discipline across operations.
• Own customer experience and service quality at the branch.

Skills

Branch management

P&L ownership

Retail banking

Team leadership

Sales coaching

Customer service

Job description

A private sector bank is hiring Branch Managers on its own rolls across Navi Mumbai and the Mumbai Western and Central suburbs.

Key responsibilities:

• Own the branch P&L, CASA book growth and overall branch business performance
• Lead, coach and manage the branch team across sales and service
• Drive liabilities, third-party product and asset cross-sell targets
• Ensure audit, compliance and process discipline across branch operations
• Own customer experience and service quality at the branch

Screening criteria (client-stated):

• Total experience of more than 8-10 years in retail banking, with 1.5-2 years in the current role
• CASA book of Rs 100 crore or more (GL size is not CASA book size); if the current book is lower, the previous higher book size must be evidenced
• Grade fitment is checked bank to bank; a double grade hike will not be offered. An AVP-grade applicant should be handling a Rs 100-200 crore branch
• Top 2 performance rating category for the last 3 years
• Candidates should currently be employed, unless the reason for a break is genuine and evidenced
• Fluent communication in English and a presentable profile

This is a full-time, on-roll position.