Branch Manager - Retail Banking

Kotak Mahindra Bank; Chittoor; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Kotak Mahindra Bank is seeking a Branch Manager for its Retail Liabilities operations in the Chittoor region. The role emphasizes driving branch growth, ensuring compliance, and delivering excellent customer service.

The ideal candidate will lead a high-performing team, oversee deposits, mutual funds and insurance product sales, and collaborate on innovative marketing initiatives to achieve profitability and strong customer engagement.

Qualifications

• Branch Manager in the Retail Liabilities vertical with a focus on driving business growth, operational excellence, and superior customer service.
• Dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team.

Responsibilities

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch’s Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.

Job description

Branch Manager_BRANCH BANKING_0125_7823_1017804 Branch Manager-BRANCH BANKING-Branch Head Job Description As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross-selling of financial products.

Responsibilities

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch’s Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.