Branch Manager_BRANCH BANKING_0125_4926_1017025

Kotak Mahindra Bank; Gurugram District; On-site; INR 1,200,000 - 2,500,000; Full time

Job summary

Kotak Mahindra Bank is seeking a Branch Manager for Retail Liabilities to drive growth, oversee profitability, and ensure regulatory compliance while delivering superior customer service at the Gurugram branch. You will lead a high-performing team and steer cross-selling across deposits and investment products.

The role requires strong sales acumen, regulatory awareness, and the ability to manage day-to-day branch operations with a focus on profitability and customer engagement.

Qualifications

• Dynamic leader with strong sales acumen.
• Regulatory awareness and compliance mindset.
• Ability to manage a high-performing team.
• Focus on profitability, customer engagement, and cross-selling.

Responsibilities

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch’s Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.

Job description

Job Description:

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross-selling of financial products

Responsibilities

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch’s Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.