Branch Manager_BRANCH BANKING_0125_0822_1098498

Kotak Mahindra Bank; Kachchh; Presencial; INR 600.000 - 900.000; Jornada completa

Descripción de la vacante

Kotak Mahindra Bank is seeking a Branch Manager for the Retail Liabilities vertical in Gujarat. The role focuses on driving business growth, managing a high-performing team, and ensuring exceptional customer service across all branch touchpoints.

You will oversee profitability, promote cross-selling of mutual funds and insurance, handle P&L responsibilities, and work with product and marketing teams to deliver customer-centric initiatives.

Formación

• Dynamic leader with strong sales acumen and regulatory awareness.
• Ability to manage a high-performing team and deliver superior customer service.

Responsabilidades

• Drive growth of the deposit pool and profitability for the branch.
• Ensure high standards of customer service across all touchpoints and channels.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and day-to-day operations.
• Ensure full regulatory and internal guideline compliance.
• Foster a productive and motivated branch team environment.
• Take ownership of branch Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.

Conocimientos

Sales leadership

Regulatory awareness

Team management

Customer service excellence

Cross-selling

Descripción del empleo

Job Description:

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross-selling of financial products

Responsibilities

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch’s Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.

Qualifications

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross-selling of financial products

Requirements: