Branch Manager_BRANCH BANKING-Branch Head_Mumbai

Kotak Mahindra Bank; Mumbai; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Kotak Mahindra Bank is seeking a Branch Manager for the Mumbai Retail Liabilities vertical to drive branch profitability, customer satisfaction and cross-sell financial products. You will lead a high-performing team and manage operations with a focus on regulatory compliance and service excellence.

The role requires strong sales acumen, strategic thinking and hands-on leadership to grow deposits, manage P&L and collaborate with product teams for innovative offerings.

Qualifications

• Bachelor's degree required.
• Full-time role with day shift.
• Experience in branch banking and retail liabilities preferred.

Responsibilities

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and day-to-day operations.
• Ensure regulatory compliance with internal and external guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch’s Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.

Skills

Sales acumen

Team leadership

Regulatory awareness

Customer service

Education

Bachelor's Degree

Job description

Branch Manager_BRANCH BANKING-Branch Head_Mumbai

Hot Job

Job Description

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross-selling of financial products

Responsibilities

Drive enhancement of the deposit pool from existing and new customers.Ensure high standards of customer service delivery across all touchpoints.Promote and achieve cross-selling targets for non-deposit products.Lead sales initiatives for Mutual Funds and Insurance products.Generate fee-based income through strategic product offerings.Oversee branch administration and ensure smooth day-to-day operations.Ensure full compliance with regulatory and internal guidelines.Foster a productive and motivated branch team environment.Take ownership of the branch’s Profit & Loss and break-even performance.Collaborate with internal stakeholders for product innovation and marketing initiatives.

Job Info

• Job Identification 264884
• Job Category Consumer Bank
• Posting Date 09/28/2026, 12:00 AM
• Degree Level Bachelor's Degree
• Job Schedule Full time
• Job Shift Day
• Locations SHOP NOS. 3 & 4, POONAM HEIGHTS, UDYOG NAGAR, Mumbai, Maharashtra, 400062, IN