Branch Manager_BRANCH BANKING-Branch Head_Niphad

Kotak Mahindra Bank Ltd; India; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Kotak Mahindra Bank Ltd. is seeking a dynamic Branch Manager to lead the Retail Liabilities vertical, driving growth, service excellence, and team performance at the branch level.

You will own branch P&L, ensure regulatory compliance, enhance deposit mobilization, and promote cross-selling of mutual funds and insurance, collaborating with product and marketing teams to deliver superior customer experiences.

Qualifications

• Experience leading a retail banking branch.
• Proven ability to drive deposits and cross-sell products.
• Strong regulatory knowledge and customer service standards.

Responsibilities

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch's Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.

Skills

Leadership

Sales acumen

Regulatory awareness

Team management

Customer service

Cross-selling

Product knowledge

Mutual funds

Job description

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch's profitability, compliance, and customer engagement, while also promoting cross-selling of financial products

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch's Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.