Branch Manager_BRANCH BANKING-Branch Head_Bhavnagar

Kotak Mahindra Bank Ltd; Bhavnagar; On-site; INR 2,000,000 - 3,600,000; Full time

Job summary

Kotak Mahindra Bank Ltd. is seeking a Branch Manager in the Retail Liabilities vertical to lead a high-performing team at a branch in Bhavnagar.

You will drive business growth, ensure operational excellence, and deliver superior customer service, while managing profitability and regulatory compliance. The role focuses on expanding deposits, cross-selling non-deposit products, and promoting mutual funds and insurance offerings to customers, with a strong emphasis on fee-based income and customer

Responsibilities

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch's Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.

Job description

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch's profitability, compliance, and customer engagement, while also promoting cross-selling of financial products

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch's Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.