Branch Manager_BRANCH BANKING_0125_1448_1004976

Kotak Mahindra Bank; Mumbai; In loco; INR 2.500.000 - 4.500.000; Tempo pieno

Descrizione del lavoro

Kotak Mahindra Bank is seeking a Branch Manager – Branch Banking in Mumbai to lead deposit growth and cross-sell non-deposit products. The role requires driving sales, ensuring service excellence, and managing branch P&L in a fast-paced environment.

The incumbent will coordinate with product, marketing and other centers to develop new offerings, manage regulatory compliance, and sustain productivity and morale of branch staff. MBA/CA/CAIIB with 10+ years in banking is preferred.

Competenze

• MBA / CA/ CAIIB with sales orientation and leadership skills.
• Experience in Retail Liabilities and cross-selling of financial products.
• Ability to coordinate with product, marketing and other centers for new initiatives.

Mansioni

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote cross-selling targets for non-deposit products and lead mutual fund and insurance sales.
• Generate fee-based income through strategic product offerings and maintain branch profitability.
• Oversee branch administration, regulatory compliance, and day-to-day operations.
• Build a productive and motivated team and own the branch P&L and break-even.

Conoscenze

Sales experience

Leadership

Customer service

Strategic thinking

Formazione

MBA / CA / CAIIB

Descrizione del lavoro

Job Description:

BRANCH MANAGER – Branch Banking

KRAs: Enhancement of deposit pool from customers. Establishing standards and delivery of service. Sale of non-deposit products. Cross selling targets progressively. Sale of Mutual Fund and Insurance products. Fee income. Branch administration. Regulatory compliance. Manage productivity, morale of branch personnel Overall responsible for break-even and P&L of branch

EXPERIENCE: Overall 10 years of Banking experience; out of which 3-4yrs in Retail Liabilities Must have had Sales experience and exposure, preferably of Liabilities products In-depth understanding of financial instruments, markets and macro - micro economic processes Ability to carry along all the units involved in the customer service cycle to ensure customer “DELIGHT” Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.

QUALIFICATIONS / QUALITIES: MBA / CA/ CAIIB Should have sales orientation Leadership skills. (Though more tactical than strategic). Thinker : Doer = 40:60 AGE: 1. 28 – 38 years THE ROLE: REVENUE GENERATION, CUSTOMER ACQUISITION, CUSTOMER RETENTION, COST EFFICIENCY THROUGH PROCESS

Responsibilities

Drive enhancement of the deposit pool from existing and new customers. Ensure high standards of customer service delivery across all touchpoints. Promote and achieve cross-selling targets for non-deposit products. Lead sales initiatives for Mutual Funds and Insurance products. Generate fee-based income through strategic product offerings. Oversee branch administration and ensure smooth day-to-day operations. Ensure full compliance with regulatory and internal guidelines. Foster a productive and motivated branch team environment. Take ownership of the branch’s Profit & Loss and break-even performance. Collaborate with internal stakeholders for product innovation and marketing initiatives.