Branch Manager

DuoJobs; Valanchery; On-site; INR 600,000 - 800,000; Full time

Benefits offered by this job

Free Food

Free Accommodation

Industry-best salary

Incentives

Career growth

Job summary

DuoJobs in Valanchery, Kerala, is seeking an experienced Branch Manager for its mobile retail operation. The role focuses on leading the sales team, achieving targets, and delivering exceptional customer service in a busy retail environment.

The ideal candidate will have 4+ years of hands-on mobile shop experience, strong knowledge of smartphones and accessories, and proven leadership and negotiation skills to drive branch performance and customer satisfaction.

Qualifications

• Minimum 4 years of experience in a mobile shop or mobile retail environment.

Responsibilities

• Manage day-to-day operations of the mobile retail branch.
• Lead, supervise, and motivate the sales team.
• Set and achieve monthly sales and revenue targets.
• Monitor sales performance and implement strategies to improve conversions.
• Handle customer enquiries, complaints, and escalations professionally.
• Maintain inventory and coordinate stock management.
• Monitor product displays, pricing, promotions, and showroom standards.
• Maintain relationships with customers and improve satisfaction.
• Monitor local market trends and competitors.
• Prepare daily, weekly, and monthly sales reports.
• Ensure proper billing and cash handling procedures.
• Train and guide team members to improve sales performance.

Skills

Sales management

Team leadership

Customer handling

Negotiation

Communication

Tools

POS systems

Inventory management

Job description

Job Title: Branch Manager

Location: Valanchery, Malappuram, Kerala

Industry: Mobile Retail / Consumer Electronics / Telecommunications

Employment Type: Full-Time

Experience: 4+ Years of Mobile Shop Experience

Salary: Industry-Best Salary + Incentives

Benefits: Free Food & Accommodation Provided

A growing mobile retail and consumer electronics business in Valanchery is looking for an experienced and target-oriented Branch Manager to manage overall branch operations, sales performance, customer service, inventory, and team productivity.

The ideal candidate should have 4+ years of experience in a mobile shop or mobile retail environment with strong knowledge of sales, customer handling, and team management.

Key Responsibilities

• Manage the overall day-to-day operations of the mobile retail branch.
• Lead, supervise, and motivate the sales team.
• Set and achieve monthly sales and revenue targets.
• Monitor sales performance and implement strategies to improve conversions.
• Handle customer enquiries, complaints, and escalations professionally.
• Maintain proper inventory and coordinate stock management.
• Monitor product displays, pricing, promotions, and showroom standards.
• Maintain relationships with customers and improve customer satisfaction.
• Monitor competitor activities and local market trends.
• Prepare daily, weekly, and monthly sales reports.
• Ensure proper billing, cash handling, and operational procedures.
• Train and guide team members to improve sales performance.

Requirements

• Minimum 4 years of experience in a mobile shop/mobile retail business.
• Strong sales and team-management experience.
• Good knowledge of smartphones, accessories, and consumer electronics.
• Excellent communication and negotiation skills.
• Strong customer-handling abilities.
• Target-oriented and leadership-focused.
• Good knowledge of retail operations and inventory management.

Benefits

• Industry-best salary
• Performance-based incentives
• FREE FOOD
• FREE ACCOMMODATION
• Career growth opportunities