Branch Manager
Company: Itvedant Education
Location: Nagpur, Maharashtra, India
Employment Type: Full-Time
Department: Branch Operations / Business Management
About:
Itvedant Education is a leading classroom and online IT training institute with 13+ years of experience in delivering industry-oriented training programs across India. We are looking for a dynamic and result-oriented Branch Manager to oversee end-to-end branch operations, drive revenue growth, manage P&L, achieve business and admission targets, lead teams, and ensure overall branch performance and operational excellence.
Key Responsibilities
1. Business & P&L Management
- Take complete ownership of branch profitability, revenue growth, and cost management.
- Monitor financial performance, expenses, collections, and operational costs.
- Identify business gaps and implement strategies to improve profitability.
2. Sales & Revenue Generation
- Drive admission targets, lead conversions, and revenue generation.
- Develop strategies to improve sales performance and branch capacity utilization.
- Monitor business targets and ensure consistent achievement of revenue goals.
3. Branch Operations & Team Management
- Manage daily branch operations and ensure smooth functioning.
- Lead and coordinate Sales, Academic, Operations, and Placement teams.
- Monitor team performance, productivity, and target achievement.
4. Academic & Placement Management
- Monitor batch performance, student attendance, engagement, and academic progress.
- Ensure timely placement support and improved student career outcomes.
- Coordinate with academic and placement teams to maintain service quality.
5. Student Relationship & Grievance Management
- Ensure high levels of student satisfaction and retention.
- Handle escalations, complaints, and feedback effectively.
- Build strong student and alumni relationships to encourage referrals.
6. Compliance & Operational Excellence
- Ensure adherence to company policies, financial procedures, and operational standards.
- Monitor infrastructure, resource utilization, documentation, and branch hygiene.
- Maintain accurate business reports and operational records.
Required Qualifications & Experience:
- Graduate or Postgraduate in Business Administration, Management, or a relevant discipline.
- Proven experience in Branch Management, Center Management, Business Operations, or Sales Management.
- Strong knowledge of Profit & Loss (P&L) Management, Revenue Generation, and Cost Optimization.
- Demonstrated experience in achieving sales targets, managing conversions, and driving business growth.
- Experience in managing and leading cross-functional teams.
- Strong analytical, problem-solving, communication, and decision-making skills.
- Experience in EdTech, Education, Training, Retail, Banking, or Service Industries will be preferred.
Required Skills:
- Branch Management
- Business Operations
- Profit & Loss (P&L) Management
- Revenue Generation
- Sales Management
- Business Development
- Team Leadership
- Operations Management
- Financial Management
- Budgeting & Cost Control
- Target Achievement
- Customer Relationship Management
- Performance Management
- Strategic Planning
- Stakeholder Management