Branch Manager

Quotient Consultancy; Mumbai; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

Quotient Consultancy in Mumbai is seeking a candidate with at least 10 years of banking experience, specifically 3-4 years in Retail Liabilities, to enhance deposit pools and manage branch performance. The ideal candidate will possess an MBA/CA/CAIIB and strong sales orientation. They will be responsible for establishing service standards, revenue generation, customer acquisition, and ensuring regulatory compliance. Leadership skills are crucial for motivating branch personnel in this dynamic role.

Qualifications

• 10 years of overall banking experience.
• 3-4 years in Retail Liabilities.
• Previous sales experience, preferably with Liabilities products.

Responsibilities

• Enhance deposit pool from customers.
• Establish service standards and delivery.
• Manage branch P&L and break-even.

Skills

Sales orientation

Leadership skills

Financial instruments knowledge

Customer service orientation

Education

MBA / CA / CAIIB

Job description

Job Description

• Enhancement of deposit pool from customers.
• Establishing standards and delivery of service.
• Sale of non-deposit products.
• Cross selling targets progressively.
• Sale of Mutual Fund and Insurance products.
• Fee income.
• Branch administration.
• Regulatory compliance.
• Manage productivity, morale of branch personnel.
• Overall responsible for break-even and P&L of branch.

Experience:

• Overall 10 years of banking experience.
• 3-4 years in Retail Liabilities.
• Must have had sales experience and exposure, preferably of Liabilities products.
• In-depth understanding of financial instruments, markets, and macro-micro economic processes.
• Ability to carry along all the units involved in the customer service cycle to ensure customer "DELIGHT".
• Liaising with product management team, marketing, and other centers and verticals for new product development, service enhancements, and sales initiatives.

Requirements

• MBA / CA / CAIIB.
• Sales orientation.
• Leadership skills (more tactical than strategic).
• Thinker : Doer ratio 40:60.
• Age 28 – 38 years.
• Role: Revenue Generation, Customer Acquisition, Customer Retention, Cost Efficiency through process.