Branch Manager

Geo-Chem Laboratories Pvt Ltd; Mangaluru; On-site; INR 1,500,000 - 2,600,000; Full time

Job summary

A company in International Trade and Development is seeking a Senior Manager - HR to oversee branch operations in Mangaluru. The successful candidate will have over 10 years of experience in branch management, ensuring operational excellence and high customer satisfaction. Responsibilities include managing budgets, training staff, and maintaining compliance with standards. This is a full-time position offering an opportunity to lead a dynamic team and contribute to business growth.

Qualifications

• Over 10 years of experience in Branch Management, driving operational excellence.
• Proven track record in motivating and evaluating staff performance.

Responsibilities

• Ensure smooth day-to-day operations of the branch.
• Implement company policies, procedures, and standards.
• Oversee scheduling, resource allocation, and workflow management.
• Supervise, motivate, and evaluate staff performance.
• Ensure high customer satisfaction and service quality.
• Build and maintain strong relationships with clients.
• Prepare and manage branch budgets and expense controls.
• Ensure compliance with legal, quality, and safety standards.
• Promote services/products to increase revenue.
• Prepare and manage branch budgets and expense controls.
• Ensure compliance with legal, quality, and safety standards; maintain documentation.
• Conduct audits or self-inspections as needed.
• Coordinate with head office; submit reports to regional/corporate office.
• Participate in strategic planning meetings and reviews.

Skills

Branch Management

Operational Excellence

Team Performance

Client Relationship Management

Financial Performance Monitoring

Education

Bachelor's degree in Business or equivalent

Job description

Senior Manager - HR at Geo-Chem Laboratories Pvt. Ltd (Part of the Cotecna Group)

The person will be responsible for overseeing the efficient and profitable operation of branch activities.

Key Responsibilities

• Ensure smooth day-to-day operations of the branch.
• Implement company policies, procedures, and standards.
• Oversee scheduling, resource allocation, and workflow management. Set goals and monitor team productivity.
• Supervise, motivate, and evaluate staff performance. Train and mentor employees; handle recruitment with HR.
• Ensure high customer satisfaction and service quality. Resolve customer complaints or escalations efficiently.
• Build and maintain strong relationships with key clients and new customer development.
• Identify local market opportunities and expand client base in Agri Commodities business.
• Promote services/products of the company to increase revenue.
• Prepare and manage branch budgets and expense controls. Monitor financial performance and profitability of the branch.
• Ensure the branch complies with legal, quality, and safety standards. Maintain proper documentation and reporting.
• Conduct audits or self-inspections as needed.
• Coordinate with head office different departments. Submit regular reports to regional or corporate office.
• Participate in strategic planning meetings and reviews.

Qualifications & Experience

• Any Bachelor's degree or equivalent in Business.
• Demonstrated expertise with over 10 years of experience in Branch Management, driving operational excellence and team performance.

If interested, please share an updated resume at [e-mail] or call 9870476784 for more information.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Business Development, Administrative, and Strategy/Planning

Industry

International Trade and Development