Branch Manager

Aarvi Encon; Bhiwandi; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Aarvi Encon is seeking a Logistics Operations Manager to ensure on-time, cost-efficient cargo movement across 40+ branches. You will lead network coordination, route optimization, and KPI-driven performance to balance service levels with cost controls.

The role requires hands-on leadership at loading docks, periodic travel to branches, and strong analytical skills to optimize routes, vehicle utilization, and vendor partnerships.

Qualifications

• Must handle high-pressure situations while meeting daily targets.
• Strong commercial acumen to negotiate with transporters and partners.
• Proven track record of leading field staff across multiple locations.
• Basic proficiency in Excel/ERP reporting to understand cost-per-kg and route profitability.

Responsibilities

• Network & Branch Coordination: Manage operations across branches and ensure seamless cargo handovers.
• Delivery & Route Optimization: Ensure adherence to route schedules and identify bottlenecks for cost-effective alternatives.
• Performance Management (KRA/KPI): Own and report on branch-level metrics and take corrective actions when needed.
• Financial & Vendor Discipline: Manage budgets, reduce leakage, and onboard new fleet/delivery partners.

Skills

Operational Grit

Vendor Negotiation

Team Leadership

Analytical Mindset

Tools

Excel/ERP

Job description

JOB DESCRIPTION

To maintain operational excellence across 40+ branch locations. You will be responsible for the "on-time, every-time" movement of cargo, managing the delicate balance between high service levels and low operational costs. This role requires a leader who is as comfortable analyzing a KPI dashboard as they are standing on a loading dock at midnight.

Key Responsibilities

1. Network & Branch Coordination

• Manage operations across multiple branches to ensure seamless cargo handovers.
• Conduct regular branch visits (approx. 40-50% travel) to audit physical processes and mentor branch staff.
• Act as the bridge between the MDs office and branch-level execution.

2. Delivery & Route Optimization

• Ensure 100% adherence to route schedules and delivery timelines (TAT - Turnaround Time).
• Identify bottlenecks in current routes and propose cost-effective alternatives.
• Manage end-to-end "First Mile to Last Mile" flow to minimize idle time.

3. Performance Management (KRA/KPI)

• Own and report on branch-level metrics: Vehicle Utilization, Loading Efficiency, On-Time Delivery (OTD), and Damage/Shortage ratios.
• Implement corrective actions when a branch falls below the established performance baseline.

4. Financial & Vendor Discipline

• Manage operational budgets; identify and eliminate "leakage" (fuel theft, unnecessary detention charges, etc.).
• Vendor Development: Identify, vet, and onboard new fleet and delivery partners to ensure capacity during peak seasons.
• Negotiate rates with vendors to maintain healthy margins

Desired Skills & Competencies

• Operational Grit: Ability to handle high-pressure situations, such as vehicle breakdowns or labor issues, without losing focus on the daily targets.
• Vendor Negotiation: Strong commercial acumen to handle transporters and local delivery partners.
• Team Leadership: Proven track record of managing field staff across geographically dispersed locations.
• Analytical Mindset: Basic proficiency in Excel/ERP reporting to understand cost-per-kg and route profitability