Branch Head Retail Branch

Mahindra Finance; Haridwar; Sur place; INR 600 000 - 900 000; Plein temps

Résumé du poste

Mahindra Finance is seeking a role focused on driving ACH activation, ensuring audit readiness with timely ATR submissions, and maintaining disciplined daily operations. The position involves managing exceptions in KFS uploads and CSS creation within defined TAT, while pursuing fee-based and investment targets and delivering robust loan performance as per annual plans.

The role also emphasizes timely PDD updates within SLA, faster QRC resolutions, and proactive leadership to build a

Responsabilités

• Drive ACH activation for customers as per defined targets.
• Ensure desired audit ratings and timely ATR submission in the audit portal.
• Maintain DWM discipline through daily reporting and adherence to operational standards.
• Handle exceptions related to KFS upload and CSS creation within defined TAT.
• Achieve fee-based business targets (HI, AFC, MI) and investment business targets (FD, MF).
• Deliver loan business targets (PAPQ, Suvidha, Wheels Loan) as per annual plans.
• Ensure timely PDD updation (RC, Invoice, Insurance) within SLA.
• Improve QRC resolution within TAT to enhance customer satisfaction.
• Ensure timely file movement/dispatch to RMC before the 20th of the next month.
• Build and mentor branch team for performance excellence and compliance adherence.

Description du poste

Role & responsibilities

• Drive ACH activation for customers as per defined targets.
• Ensure desired audit ratings and timely ATR submission in the audit portal.
• Maintain DWM discipline through daily reporting and adherence to operational standards.
• Handle exceptions related to KFS upload and CSS creation within defined TAT.
• Achieve fee-based business targets (HI, AFC, MI) and investment business targets (FD, MF).
• Deliver loan business targets (PAPQ, Suvidha, Wheels Loan) as per annual plans.
• Ensure timely PDD updation (RC, Invoice, Insurance) within SLA.
• Improve QRC resolution within TAT to enhance customer satisfaction.
• Ensure timely file movement/dispatch to RMC before the 20th of the next month.
• Build and mentor branch team for performance excellence and compliance adherence.