Branch Head

Mahindra Finance; Chhabra; Presencial; INR 700.000 - 1.000.000; Jornada completa

Descripción de la vacante

Mahindra Finance in India is seeking a Branch Operations Manager to oversee sales, customer service and admin tasks at the branch level, driving efficient operations and customer satisfaction.

The role focuses on developing revenue growth strategies through marketing campaigns and strong client relationships, while mentoring the team on product knowledge and selling techniques, ensuring compliance with policies and regulations.

Formación

• 5–7 years BFSI experience.
• Knowledge of BFSI products such as SIPs, mutual funds, loans sales.
• Excellent communication for team leadership and client interactions.
• Ability to analyze data to drive decisions in a fast-paced environment.

Responsabilidades

• Manage branch operations, including sales, customer service, and administrative tasks.
• Develop and implement strategies to increase revenue growth through effective marketing campaigns and relationship building with clients.
• Oversee team handling, supervise staff performance, and provide guidance on product knowledge and selling techniques.
• Ensure compliance with company policies, procedures, and regulatory requirements at all times.
• Analyze market trends and competitor activity to identify opportunities for business expansion.

Conocimientos

Communication skills

Data analysis

Team leadership

Customer relationship management

Descripción del empleo

Roles and Responsibilities

• Manage branch operations, including sales, customer service, and administrative tasks.
• Develop and implement strategies to increase revenue growth through effective marketing campaigns and relationship building with clients.
• Oversee team handling, supervise staff performance, and provide guidance on product knowledge and selling techniques.
• Ensure compliance with company policies, procedures, and regulatory requirements at all times.
• Analyze market trends and competitor activity to identify opportunities for business expansion.

Desired Candidate Profile

• 5-7 years of experience in banking or financial services industry (BFSI).
• Strong understanding of BFSI products such as SIPs, mutual funds, loans sales etc. .
• Excellent communication skills for effective team handling and client interactions.
• Ability to analyze data to drive decision making in a fast-paced environment.