Branch Retail Head

Mahindra Finance; Lamphelpat; On-site; INR 600,000 - 900,000; Full time

Job summary

Mahindra Finance seeks a seasoned Branch Manager to lead sales, customer service, and operations at the Lamphelpat branch in India. You will drive revenue growth through cross-selling and team management while ensuring optimal use of resources and strict policy compliance.

The ideal candidate has 4-7 years in retail banking, a proven ability to lead teams, and strong knowledge of credit cards, loans, and deposits. Independence and task prioritization are essential.

Qualifications

• 4-7 years of experience in retail banking or related field.
• Proven track record in managing teams and driving business growth through effective communication skills.
• Strong understanding of financial products such as credit cards, loans, deposits etc.
• Ability to work independently with minimal supervision while prioritizing tasks effectively.

Responsibilities

• Manage branch operations, including sales performance, customer service, and team handling.
• Develop and implement strategies to increase sales revenue through cross selling, upselling, and team management.
• Oversee daily activities of the branch office to ensure efficient use of resources.
• Ensure compliance with company policies and procedures while maintaining high levels of customer satisfaction.
• Identify areas for improvement and implement changes to optimize branch performance.

Job description

Roles and Responsibilities

• Manage branch operations, including sales performance, customer service, and team handling.
• Develop and implement strategies to increase sales revenue through cross selling, upselling, and team management.
• Oversee daily activities of the branch office to ensure efficient use of resources.
• Ensure compliance with company policies and procedures while maintaining high levels of customer satisfaction.
• Identify areas for improvement and implement changes to optimize branch performance.

Desired Candidate Profile

• 4-7 years of experience in retail banking or related field.
• Proven track record in managing teams and driving business growth through effective communication skills.
• Strong understanding of financial products such as credit cards, loans, deposits etc. .
• Ability to work independently with minimal supervision while prioritizing tasks effectively.