Branch Business Manager

PeopleStrong

Jangareddygudem

On-site

INR 1,200,000 - 1,800,000

Full time

14 days+

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Job summary

PeopleStrong in India seeks a Branch Business Manager for Secured & Unsecured Lending to lead a team of RMs/BSMs and drive growth in micro markets. You will resolve delinquencies, coordinate with credit experts, and cross-sell insurance with loan customers.

The role requires experience in home loans or NBFCs, strong communication, and the ability to manage multiple stakeholders across state, zonal, and national teams.

Qualifications

Any UG/PG or MBA
Experience in Home Loans / Mortgages, with team handling skill sets.
Good oral, written and presentation skills

Responsibilities

Lead & Motivate team of RO/RM/BSMs to build to Overachieve Monthly / Quarterly / Half Yearly / Annual Business Budget
Own & resolve the early mortality, delinquencies and NPAs from new sourcing and existing portfolio.
To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
To liaison with Credit, Subject Matter Experts at different levels to clear customers’ loan proposals for faster decisioning
To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
To Be the Face of SULB Muthoot Fincorp for that Location for all practical purposes.
To Constantly look out for opportunities for improve customer experience by giving inputs to the Sr. Management for addressing the unmet needs of the customer.
To Watch closely the Competition activities and report the same to the Zonal and National teams.
To Work closely with Muthoot Fincorp branches for smoother disbursement of Gold backed Secured Loans and their safekeep.
To Attract & Retain High Performers in the Team.
To effectively liaison with law authorities for resolving conflicts if any.

Job description

Branch Business Manager – Secured & Unsecured Lending Business

Grade

Employment Type

All Employment Type

Reporting to –

Designation & Grade

State Business Manager – Secured & Unsecured Lending Business

No. of Reportees,

Designation & Grade

5 RMs / BSMs; 1 Collections Officer

Main Tasks & Areas of Responsibility

Lead & Motivate team of RO/RM/BSMs to build to Overachieve Monthly / Quarterly / Half Yearly / Annual Business Budget

Own & resolve the early mortality, delinquencies and NPAs from new sourcing and existing portfolio.

To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)

To liaison with Credit, Subject Matter Experts at different levels to clear customers’ loan proposals for faster decisioning

To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.

To Be the Face of SULB Muthoot Fincorp for that Location for all practical purposes.

To Constantly look out for opportunities for improve customer experience by giving inputs to the Sr. Management for addressing the unmet needs of the customer.

To Watch closely the Competition activities and report the same to the Zonal and National teams.

To Work closely with Muthoot Fincorp branches for smoother disbursement of Gold backed Secured Loans and their safekeep.

To Attract & Retain High Performers in the Team.

To effectively liaison with law authorities for resolving conflicts if any.

Skills and Exposure

A result oriented individual with Positive Mental Attitude with Integrity, willing to put hardwork.

Proven ability to Recruit and Retain high performing RO/RM/BSMs.

Atleast 5 years experience in leading a team of Sales Exectives, Team Leaders, with atleast 2 years of Onroll team members.

Having good working knowledge on Lower & Middle Income Customer Segments, having worked in similar role in an Affordable Housing or NBFC, with minimum 2 years of similar exposure.