BPO : Process Associate : 25K : Freshers : Blended Process : Apply Now

Outpace Consulting Services; Delhi; In loco; INR 297.000 - 363.000; Tempo pieno

Vantaggi offerti da questo lavoro

Both Side Cab

Descrizione del lavoro

Outpace Consulting Services is hiring for a Customer Support role in Gurgaon. This is an excellent entry point for fresh graduates looking to start a career in the BPO/ITES sector. The role involves handling customer queries via calls and chat, with an international process and 24x7 rotational shifts.

Candidates with a graduate or UG background are welcome. The position offers 5 working days with two rotational offs, and cab facilities is available for both sides.

Competenze

• Graduate freshers/UG eligible for the role.
• Strong communication and customer interaction skills preferred.
• Ability to work in a 24x7 rotational shift environment.

Mansioni

• Handle customer queries related to products/services via calls and chat.
• Resolve issues and provide timely solutions with empathy.
• Assist customers with navigation and basic troubleshooting on the platform.
• Maintain professional communication ensuring high customer satisfaction.
• Record interactions and update CRM with accurate details.

Conoscenze

Customer service

Communication

Formazione

Graduate

Descrizione del lavoro

We are hiring for a Leading ITES Company for the role of Customer Support in Gurgaon.

This is a great opportunity for fresh graduates looking to start their career in the BPO/ITES industry.

Walk-in Details

Address: Outpace Consulting, C-29, Sec 2 Noida

Nearest Metro: Noida Sec 15 (Exit Gate 3)

Landmark: Near Hotel Nirulas

Walk-in Time: 10:30 AM 2:00 PM

Documents: Resume & Aadhaar

To Apply for this Job Role:

WhatsApp Your CV @ 9151555419

Email: [e-mail]

Or, Call Our HR Team at the Number Mentioned Below:

Aparna 9445500945

Jahanavi 8978571660

Rimjhim 6263737797

Aksha 7004417184

Nikita 8962644183

Job Details - Gurgaon

Profile: Customer Support

Eligibility: Graduate Freshers/UG

Salary: Max 3.3 LPA

Shift: 24x7 Rotational

Working Days: 5 Days Working (2 Rotational Offs)

Facilities: Both Side Cab

Process Type: International

Job Location: Gurgaon

Role Overview

As a Customer Support Executive, you will be the first point of contact for customers, handling queries and providing support via calls and chat while ensuring a smooth and positive customer experience.

Key Responsibilities

• Handle customer queries related to products/services
• Resolve customer issues and provide timely solutions
• Assist customers with navigation and basic troubleshooting
• Maintain professional communication and customer satisfaction
• Record interactions and update details in CRM systems

Why This Role?

Great opportunity for freshers to start corporate career

Exposure to international customer handling

Fixed salary + performance incentives

Structured training & growth opportunities

Work with a leading ITES company

Important Notes

B.Tech, MBA & MCA freshers are not eligible

B.Tech/MBA/MCA candidates must have minimum 6 months International Voice experience

Candidates pursuing regular education must bring NOC from college

Tip: Carry your resume, be confident, and ensure good communication skills.