Bodyshop Advisor

Gallops Hyundai; Ahmedabad District; On-site; INR 250,000 - 350,000; Full time

Job summary

Gallops Hyundai is seeking a Bodyshop Advisor for a full-time, on-site role at the GMDC workshop in Ahmedabad. The advisor will coordinate body repairs, greet customers, assess repairs, and provide clear estimates and timelines.

You will work with technicians, insurers, and internal teams to ensure smooth workflow and high-quality service. Responsibilities include updating customers on progress, managing job cards, checking parts availability, and maintaining accurate records while upholding

Qualifications

• Experience in bodyshop operations or automotive service advisory, incl. vehicle inspection, repair estimation, and coordination with workshop teams.

Responsibilities

• Greet customers and understand repair requirements.
• Prepare accurate repair estimates and explain work scope, timelines, and costs.
• Liaise between customers, technicians, insurance representatives, and internal teams.
• Update customers on repair status; manage job cards and parts availability.
• Maintain service records and promote customer satisfaction.

Skills

Customer service

Communication

Automotive knowledge

Documentation

Team collaboration

Attention to detail

Safety emphasis

Dealer software

Education

Automotive/mechanical field education

Tools

Dealership software

MS Office

Job description

Company Description

Gallops Hyundai is an authorized dealership of Hyundai Motor India Ltd., providing a seamless experience in buying, selling, and servicing Hyundai vehicles. With multiple showrooms and service centers across Ahmedabad, the dealership focuses on quality, trust, and customer satisfaction at every stage of the automotive journey. The team is dedicated to delivering excellence in sales and after-sales service, ensuring that customers receive timely and reliable support. Gallops Hyundai also emphasizes innovative automotive solutions to meet evolving customer needs and market expectations.

Role Description

The Bodyshop Advisor is a full-time, on-site role based at GMDC workshop Ahmedabad, responsible for coordinating and managing vehicle body repairs and related services. This role includes greeting customers, understanding repair requirements, preparing accurate repair estimates, and explaining work scope, timelines, and costs in a clear and transparent manner. The Bodyshop Advisor will liaise between customers, technicians, insurance representatives, and other internal teams to ensure efficient workflow and high-quality repair standards. Day-to-day tasks involve updating customers on repair status, managing job cards, verifying parts availability, ensuring adherence to manufacturer and safety guidelines, and supporting the timely delivery of vehicles. The role also includes maintaining service records, promoting customer satisfaction, handling queries or complaints professionally, and supporting dealership initiatives to improve bodyshop performance.

Qualifications

• Experience in bodyshop operations or automotive service advisory, including vehicle inspection, repair estimation, and coordination with workshop teams.
• Strong customer service and communication skills, with the ability to explain technical information in simple, understandable terms and build long-term customer relationships.
• Basic knowledge of automotive body repair processes, paintwork, parts, and insurance claim procedures, preferably within a dealership environment.
• Proficiency in using dealership or workshop management software, MS Office tools, and maintaining accurate documentation and records.
• Ability to work in a fast-paced, on-site environment, manage multiple cases simultaneously, and collaborate effectively with technicians and other departments.
• Attention to detail, problem-solving abilities, and a commitment to safety, quality standards, and customer satisfaction.
• Relevant education in automotive, mechanical, or a related field; prior experience with Hyundai or other OEM dealerships is an added advantage.
• Comfortable working standard full-time dealership hours and willing to participate in periodic training and development programs.