Body Shop Service Advisor

OS Motors; Jodhpur; On-site; INR 250,000 - 400,000; Full time

Job summary

OS Motors in India seeks a friendly service advisor to bridge customers and the service center. You will greet clients, document concerns, and communicate vehicle service expectations while maintaining a courteous, empathetic approach.

The role requires solid communication skills, knowledge of dealer policies, and the ability to think on your feet. High school automotive training is desirable, and experience in a workshop environment is a plus.

Qualifications

• Knowledge of the manufacturer's and dealership's policies.
• Strong communication and interpersonal skills.
• Experience or exposure to automotive service environments is desirable.

Responsibilities

• Act as liaison between customers and the service center, ensuring a smooth experience.
• Provide friendly and empathetic customer service while conveying service details.
• Explain dealership policies and processes to customers effectively.

Skills

Communication skills

Education

High school automotive training

Job description

A service advisor's job is to act as a liaison between customers and a vehicle service center, providing a friendly and empathetic experience, Service advisors should have strong communication skills.

Required Candidate profile

• Knowledge of the manufacturer's and dealership's policies, and the ability to think on their feet.
• Most employers prefer college study, but high school automotive training is desirable.