BMC Helix Operations Management (BHOM) Senior Engineer

Emergys; Pune District; On-site; INR 1,200,000 - 1,700,000; Full time

Job summary

Emergys Corp. in Pune, on-site, seeks an IT Operations specialist with Helix OM (v11+). You will install, configure, administer and support Helix OM, manage events, and work with applications to deliver reliable, data-driven solutions.

Responsibilities include TSOM Smart Reporting, TrueSight integrations with third‑party systems, configuring Patrol Agent KMs, tuning events, and delivering performance and capacity analyses for datacenter operations.

Qualifications

• Experience with Helix OM (v11 or later).
• Installation, configuration, administration and support of BMC Helix OM.
• Understanding of Event Management concepts.
• Integrations between TrueSight and 3rd party products.
• Hands-on with Patrol Agent KMs for Linux, AIX, Solaris, Oracle.
• Design/reporting with TSOM Smart Reporting.
• Configuring events using MRL/BAROC.
• Analyze environment and event data to reduce noise.
• Generate performance & capacity reports.
• Datacenter IT Infrastructure knowledge.
• Client-facing implementation & support.
• Collaborate with application teams to solve requirements.

Responsibilities

• Strong experience with Helix Operations Management version 11 and later
• Experience in Installation, Configuration, Administration and Support of BMC Helix Operations Management
• Strong understanding of Event Management concepts.
• Experience in integrations between TrueSight with other 3rd party products for data & events.
• Strong experience with installation configuration and management of Patrol Agent KMs for Linux, AIX, Solaris, Oracle and other components as per requirement
• Hands-on Experience in configuring and designing reports using TSOM Smart Reporting in Truesight OM
• Experience in Configuring events using MRL/BAROC as per requirement
• Experience in Analyzing environment and event data to fine tune and reduce event counts
• Ability to generate performance and capacity reports and provide solution
• Good overall knowledge of Datacenter IT Infrastructure Architecture and Components
• Experience working in client facing Implementation and Support assignments
• Work closely with application teams to provide solutions across various requirements & problems.

Skills

Helix OM

Install & Config

Event Management

TrueSight integration

Patrol Agent KM

TSOM Smart Reporting

MRL/BAROC

Event data analysis

Performance reports

Datacenter IT Infra

Client-facing

Cross-functional collab

Job description

Location and work mode (on-site/hybrid/remote): Pune and Onsite

Key Responsibilities:

• Strong experience with Helix Operations Management version 11 and later
• Experience in Installation, Configuration, Administration and Support of BMC Helix Operations Management
• Strong understanding of Event Management concepts.
• Experience in integrations between TrueSight with other 3rd party products for data & events.
• Strong experience with installation configuration and management of Patrol Agent KMs for Linux, AIX, Solaris, Oracle and other components as per requirement
• Hands-on Experience in configuring and designing reports using TSOM Smart Reporting in Truesight OM
• Experience in Configuring events using MRL/BAROC as per requirement
• Experience in Analyzing environment and event data to fine tune and reduce event counts
• Ability to generate performance and capacity reports and provide solution
• Good overall knowledge of Datacenter IT Infrastructure Architecture and Components
• Experience working in client facing Implementation and Support assignments
• Work closely with application teams to provide solutions across various requirements & problems.