BHOM / TSOM Engineer

Emergys; Pune District; Presencial; INR 900.000 - 1.500.000; Jornada completa

Descripción de la vacante

Emergys Corp. is seeking a Monitoring Tools Consultant with deep expertise in BMC TrueSight Operations Management (TSOM) and BMC Helix Operations Management (BHOM). The role involves hands-on implementation, integration, and troubleshooting across teams in Pune, India.

You will configure BHOM/TSOM, install/migrate Patrol Agents, and develop event management policies. We value strong knowledge of TSOM/BHOM architecture, Patrol/Sentry KMs, and experience with Prometheus, ServiceNow, JSON/API

Formación

• Strong knowledge of TSOM/BHOM architecture.
• Patrol Agent installation and configuration experience.
• Understanding of Patrol and Sentry KMs.
• Event management policies and threshold configuration.
• Integration with third‑party monitoring/ticketing tools such as Prometheus and ServiceNow; JSON and API integration knowledge.
• Experience in Shell scripting and dashboards in Grafana.
• Knowledge of AI/HelixGPT agents.

Responsabilidades

• Configure and manage BHOM/TSOM monitoring solution.
• Install and configure and/or migrate Patrol Agents.
• Develop and maintain event management policies, thresholds etc.
• Troubleshoot monitoring issues and perform root cause analysis.
• Integrate monitoring tools with third‑party monitoring and ticketing systems.
• Document processes and configurations in MS Word and Excel.
• Experience in migration activities such as TSOM to BHOM.

Herramientas

Prometheus

ServiceNow

JSON/API integration

Grafana dashboards

Descripción del empleo

Job Summary:
We are looking for a Monitoring Tools Consultant with strong expertise in BMC TrueSight Operations Management (TSOM) and BMC Helix Operations Management (BHOM). The candidate should have hands‑on experience in Implementation, integrations, troubleshooting, with the ability to collaborate effectively across teams.

Key Responsibilities:

• Configure and manage BHOM/TSOM monitoring solution.


• Install and configure and/or migrate Patrol Agents


• Develop and maintain event management policies, thresholds etc.


• Troubleshoot monitoring issues and perform root cause analysis


• Integrate monitoring tools with third‑party monitoring and ticketing systems


• Document processes and configurations in MS Word and Excel


• Experience in migration activities such as TSOM to BHOM

Must Have Skills:

• Strong knowledge of TSOM/BHOM architecture


• Patrol Agent installation and configuration experience


• Understanding of Patrol and Sentry KMs


• Event management policies and threshold configuration


• Integration with third‑party monitoring/ticketing tools, such as Prometheus, ServiceNow etc. and JSON and API integration knowledge


• Experience in Shell Scripting, Grafana dashboards, Service Modelling with blueprints


• Knowledge of AI/HelixGPT agents

Good to Have Skills:

• Python scripting and automation


• ITIL knowledge and TSOM/BHOM certifications