BMC Helix CMDB with Immediate Joining

Wipro; Pune District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Wipro Limited is seeking a seasoned BMC Helix CMDB and Discovery Specialist to manage and optimize CMDB data integrity and performance. You will configure CMDB and Discovery solutions, ensure ITIL-aligned governance, and collaborate with cross-functional teams to populate and validate data across IT assets and infrastructure.

The role requires 6–10 years of experience with BMC Helix ITSM and CMDB, and a strong ability to implement data models, reconciliations, and interfaces with external

Qualifications

• Experience with BMC Helix CMDB and Discovery.
• Solid ITIL knowledge and CMDB governance.

Responsibilities

• Configure and maintain BMC Helix CMDB and Discovery solutions.
• Create dynamic application modeling in Helix Discovery.
• Configure discovery for cloud and on-premise infra.
• Define and implement CMDB governance policies, processes, and procedures.
• Monitor and troubleshoot BMC Helix Discovery processes.
• Perform regular audits and reconciliations of CMDB data.
• Experience with BMC Helix ITSM applications and Helix customizations.
• Extend the BMC Class and Data Model.
• Create CMDB jobs like identification, Normalization, Reconciliation.
• Create data load sheets to update data into CMDB using OOTB data load console and Atrium spoon jobs.
• Create interface to exchange data with other systems using files or REST API.
• Analyze and solve issues in normalization and reconciliation processes.
• Collaborate with cross-functional teams to map and integrate data sources into the CMDB.
• Customize the Contract Management and SAM modules.
• Prepare complex reports from Helix Dashboards for CMDB health metrics.
• Support the run team to solve problems in the Helix system.
• Design and implement discovery probes, patterns, and sensors for CMDB data.
• Strong understanding of ITIL framework and CMDB best practices.

Skills

BMC Helix CMDB

BMC Helix ITSM

ITIL

Tools

Atrium Spoon

Job description

Job Title: BMC Helix CMDB with Immediate Joining

City: Pune

State/Province: Maharashtra

Posting Start Date: 11/6/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Role Purpose
The purpose of this role is to support delivery through development and deployment of tools.

Title: BMC Helix CMDB

Total years of Experience: 6 years to 10 years

Location: Anywhere in India

We are seeking a talented and experienced BMC Helix CMDB and Discovery Specialist . In this role, you will be responsible for managing and maintaining the customer BMC Helix Configuration Management Database (CMDB) and Discovery solutions. You will play a crucial role in ensuring the accuracy, completeness, and reliability of our CMDB data, as well as optimizing the performance and functionality of our BMC Helix Discovery tools.

Roles and Responsibilities

1. Configure and maintain BMC Helix CMDB and Discovery solutions to meet business requirements and ITIL best practices.

2. Experience in create dynamic application modeling in Helix Discovery.

3. Experience in configuring discovery for cloud and on premised based infra.

4. Define and implement CMDB governance policies, processes, and procedures to ensure data integrity and consistency.

5. Monitor and troubleshoot BMC Helix Discovery processes to identify and resolve issues related to data collection, normalization, and reconciliation.

6. Perform regular audits and reconciliations of CMDB data to identify and remediate discrepancies and inconsistencies.

7. Experience of BMC Helix ITSM applications and Helix customizations.

8. Extend the BMC Class and Data Model.

9. Experience in creating various CMDB jobs like identification, Normalization. Reconciliation .

10. Experience in creating data load sheets to update data into CMDB by using the OOTB data load console and using Atrium spoon jobs.

11. Create interface to exchange data with other systems using files or REST API.

12. Analyze, and solve issues in the normalization and reconciliation processes

13. Collaborate with cross-functional teams to map and integrate data sources into the CMDB.

14. Customize the Contract Management and SAM modules

15. Prepare complex reports based on Helix Dashboards to provide stakeholders with insights into CMDB health, compliance, and utilization metrics

16. Support the run team to solve problems in the Helix system

17. Design and implement discovery probes, patterns, and sensors to discover and populate CMDB with accurate and up-to‑date information about IT assets and infrastructure components.

18. Strong understanding of ITIL framework and CMDB best practices.

Deliver

No. Performance Parameter Measure

1. Tool Development and deployment Quality of solution
Timely development and within budget
Timely deployment of tool
Error free deployment

Mandatory Skills: BMC Helix ITSM.Experience: 5-8 Years.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

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Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.