Black Belt - Lean Digital Transformation 4D

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Gurugram District; Hybrid; INR 1,300,000 - 1,900,000; Full time

Job summary

Genpact in India seeks a Black Belt - Lean Digital Transformation to lead high impact projects and drive productivity gains. You will mentor teams, apply Lean Six Sigma, and ensure delivery standards across IT services in a hybrid work setting.

English proficient professionals with business analytics or MBA background will thrive, delivering transformative solutions for global clients.

Qualifications

• Bachelor's degrees in commerce, economics or finance; MBA or analytics masters preferred.
• Fluent English and analytical mindset are required.
• Experience with Lean Six Sigma and data-driven transformation is a plus.

Responsibilities

• Independently lead high impact projects delivering business outcomes.
• Drive Lean Six Sigma and CI initiatives; mentor Leans & GBs.
• Identify productivity improvements and CI roadmaps for transitions.
• Ensure PM standards and software engineering practices are followed.
• Collaborate with PMs and teams to embed Genpact delivery practices.
• Mentor teams on Agile/Scrum; audit against CMMi/ISO standards.

Education

Bachelor's in Commerce

Bachelor's in Economics

Bachelor's in Finance

Master of Business Administration

Master of Business Analytics

Tools

Power BI

Job description

Black Belt - Lean Digital Transformation

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

• Independently lead the high impact projects needed to deliver on business outcomes
• Drive LSS vibe through Engagement drives & mentoring Leans & GBs
• Identify opportunities to deliver on committed productivity, productivity improvement in accounts through continuous improvement (CI) lever
• Drive stabilization for new transitions - metric identification, measurement system set & reporting set up, CI roadmap design, risk assessment
• Ensure implementation of Project Management standards Software Engineering Practices for IT Services
• Working hand-in-hand with Project Managers and team to institutionalize Genpact way of delivery practices to meet customer expectations
• Good knowledge on Agile/Scrum methodology and able to mentor the project team on same.
• Independently able to perform auditing basis CMMi/ISO standards and improve the adherence

Qualifications

Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics

Certifications

Certified Business Analysis Professional (CBAP) - UpgradUpgrad, ITIL 4 Foundation Certificate in IT Service Management - SkillsoftSkillsoft, Microsoft Certified: Power BI Data Analyst Associate - MicrosoftMicrosoft, PRINCE2 Practitioner - PeopleCraftPeopleCraft, Project Management Professional (PMP) - Virtual Learning Academy (VLA)Virtual Learning Academy (VLA)

Required Skills

AI/ML Ops, Business Intelligence (BI), Data Analytics, Data Consulting, Lean Six Sigma (LSS), Machine Learning Model Management, Risk Management

Language

English (Required)

Language Proficiency

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List

Lean Digital Transformation

Remote Type

Hybrid

Work Shift

Any (India)

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.