Biomedical Engineer

Cyrix Health Care; Kannur; On-site; INR 420,000 - 660,000; Full time

Job summary

Cyrix Health Care is seeking a Biomedical Equipment Technician to join our service team in Kerala. You will map and onboard medical equipment, install, maintain, and troubleshoot devices, and manage spare parts usage. The role requires documenting service history and enabling timely, warranty-backed resolutions with OEMs.

Strong communication with clinical staff is essential. The ideal candidate has 2–5 years of hands-on biomedical service experience and a degree in Biomedical Engineering.

Qualifications

• Bachelor's Degree in Biomedical Engineering or related field.
• 2-5 years of hands-on experience in biomedical equipment maintenance and service.
• Strong knowledge of medical equipment troubleshooting and preventive maintenance.
• Good communication and interpersonal skills.
• Ability to coordinate with internal teams and external vendors/OEMs.
• Basic knowledge of documentation, reporting, and inventory management.

Responsibilities

• Map and onboard new medical equipment, ensuring 100% accuracy in the equipment database.
• Perform installation, preventive maintenance, and troubleshooting of biomedical equipment.
• Ensure optimum utilization and consumption of spare parts.
• Maintain detailed service records including service history, breakdown calls, pending issues, and indent tracking.
• Coordinate with OEMs for equipment under warranty and ensure timely resolution of issues.
• Provide technical support and training to clinical staff on proper usage and maintenance of equipment.
• Build and maintain strong relationships with customers and ensure high satisfaction levels.
• Strive to obtain customer feedback and appreciation letters through quality service delivery.
• Prepare and submit daily service reports to the Department In-Charge (DI).
• Ensure timely completion of service activities as per commitments and SLAs.

Skills

Biomedical equipment maintenance

Troubleshooting

Communication skills

Interpersonal skills

Vendor coordination

Education

Bachelor's Degree in Biomedical Engineering

Job description

Role & responsibilities

• Map and onboard new medical equipment, ensuring 100% accuracy in the equipment database
• Perform installation, preventive maintenance, and troubleshooting of biomedical equipment
• Ensure optimum utilization and consumption of spare parts
• Maintain detailed service records including service history, breakdown calls, pending issues, and indent tracking
• Coordinate with OEMs for equipment under warranty and ensure timely resolution of issues
• Provide technical support and training to clinical staff on proper usage and maintenance of equipment
• Build and maintain strong relationships with customers and ensure high satisfaction levels
• Strive to obtain customer feedback and appreciation letters through quality service delivery
• Prepare and submit daily service reports to the Department In-Charge (DI)
• Ensure timely completion of service activities as per commitments and SLAs

Preferred candidate profile

• Bachelors Degree in Biomedical Engineering or related field
• 2-5 years of hands-on experience in biomedical equipment maintenance and service
• Strong knowledge of medical equipment troubleshooting and preventive maintenance
• Good communication and interpersonal skills
• Ability to coordinate with internal teams and external vendors/OEMs
• Basic knowledge of documentation, reporting, and inventory management