BIN Sponsorship

Naukri Assist; Mumbai Suburban; On-site; INR 600,000 - 1,100,000; Full time

Job summary

Naukri Assist in Mumbai Suburban, India seeks an experienced professional to manage credit card chargebacks, disputes, and refunds with accuracy and speed. You will ensure data reconciliation between systems and collaborate with internal teams to resolve complex card-related issues.

Applicants bring 5.9–9 years in credit card operations, strong knowledge of chargebacks and dispute processes, and proven ability to multitask under tight deadlines while maintaining meticulous attention to detail.

Qualifications

• 5.9-9 years of experience in credit card operations or a related field.
• Strong knowledge of card operations, including chargeback procedures and dispute resolution processes.
• Proficiency in managing multiple tasks simultaneously under tight deadlines while maintaining attention to detail.

Responsibilities

• Manage credit card chargebacks, disputes, and refunds in a timely and efficient manner.
• Ensure accurate data reconciliation between systems to minimize errors and discrepancies.
• Collaborate with internal teams to resolve complex issues related to cards, settlements, and operations.
• Monitor key performance indicators (KPIs) to identify areas for improvement in the charging process.

Skills

Card operations knowledge

Dispute resolution

Data reconciliation

Time management

Job description

Roles and Responsibilities :

• Manage credit card chargebacks, disputes, and refunds in a timely and efficient manner.
• Ensure accurate data reconciliation between systems to minimize errors and discrepancies.
• Collaborate with internal teams to resolve complex issues related to cards, settlements, and operations.
• Monitor key performance indicators (KPIs) to identify areas for improvement in the charging process.

Job Requirements :

• 5.9-9 years of experience in credit card operations or a related field.
• Strong knowledge of card operations, including chargeback procedures and dispute resolution processes.
• Proficiency in managing multiple tasks simultaneously under tight deadlines while maintaining attention to detail.