Billing Executive

Station Satcom; Mumbai; On-site; INR 300,000 - 450,000; Full time

Job summary

Station Satcom is seeking a Billing Executive to support day-to-day billing operations by monitoring billing-related emails, responding to basic customer queries, coordinating with internal billing team members, and ensuring timely uploading of invoices on customer portals.

The role requires strong attention to detail, good communication skills, and the ability to manage multiple billing requests efficiently.

Qualifications

• Graduate in Commerce, Finance, Accounting, or related field.
• B.Com / BBA background preferred.
• Strong written and verbal communication.
• Detail-oriented with strong organization.

Responsibilities

• Monitor and manage the billing/invoice email inbox and ensure timely responses.
• Review incoming customer billing queries and provide basic information and clarification.
• Identify and allocate billing-related queries to the appropriate team member for resolution.
• Follow up with internal teams to ensure customer queries are resolved within the required timelines.
• Upload invoices and supporting documents accurately on customer/vendor portals.
• Ensure invoices are uploaded within specified deadlines and maintain proper records.
• Verify invoice details and supporting documents before portal submission.
• Track the status of uploaded invoices and resolve/re-route portal-related issues where required.
• Maintain proper documentation and records of billing correspondence and invoice submissions.
• Coordinate with Accounts, Finance, Sales, Operations, and other relevant teams for billing-related matters.
• Assist in preparing billing reports, trackers, and MIS as required.
• Ensure confidentiality and accuracy while handling customer and financial information.
• Follow company billing processes, controls, and standard operating procedures.

Skills

Billing processes

Email communication

MS Excel

Google Sheets

Customer portals

Attention to detail

Coordination

Deadline management

Accounts basics

Written and verbal communication

Education

Bachelor's degree in Commerce/Finance/Accounting/BA

B.Com / BBA preferred

Tools

MS Excel

Google Sheets

Job description

Job Summary

We are looking for a Billing Executive to support day-to-day billing operations by monitoring billing-related emails, responding to basic customer queries, coordinating with internal billing team members, and ensuring timely uploading of invoices on customer portals. The role requires strong attention to detail, good communication skills, and the ability to manage multiple billing requests efficiently.

Key Responsibilities

• Monitor and manage the billing/invoice email inbox and ensure timely responses.
• Review incoming customer billing queries and provide basic information and clarification.
• Identify and allocate billing-related queries to the appropriate team member for resolution.
• Follow up with internal teams to ensure customer queries are resolved within the required timelines.
• Upload invoices and supporting documents accurately on customer/vendor portals.
• Ensure invoices are uploaded within specified deadlines and maintain proper records.
• Verify invoice details and supporting documents before portal submission.
• Track the status of uploaded invoices and resolve/re-route portal-related issues where required.
• Maintain proper documentation and records of billing correspondence and invoice submissions.
• Coordinate with Accounts, Finance, Sales, Operations, and other relevant teams for billing-related matters.
• Assist in preparing billing reports, trackers, and MIS as required.
• Ensure confidentiality and accuracy while handling customer and financial information.
• Follow company billing processes, controls, and standard operating procedures.

Required Skills & Competencies

• Good knowledge of billing and invoicing processes.
• Strong email communication and customer service skills.
• Good working knowledge of MS Excel / Google Sheets.
• Ability to work with customer portals and online invoice submission systems.
• Strong attention to detail and accuracy.
• Good coordination and follow-up skills.
• Ability to prioritize multiple queries and meet deadlines.
• Basic understanding of Accounts & Finance processes.
• Good written and verbal communication skills.
• Ability to work independently as well as coordinate effectively with the team.

Educational Qualification

• Graduate in Commerce, Finance, Accounting, Business Administration, or a related field.
• Candidates with a B.Com / BBA background will be preferred.