Benefit Specialist (India Region)

Tata Consultancy Services Limited; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Tata Consultancy Services Limited in India seeks a dedicated Benefits Specialist (Individual Contributor) to manage end-to-end employee benefits, including NPS enrollments, health and insurance programs, reimbursements, and vendor invoicing, in a 24x7 shift from the office.

The role requires native-level English, strong stakeholder and vendor relationships, onboarding sessions, and monthly meetings, with hands-on use of Darwin, Workday and ServiceNow to monitor performance and ensure policy

Qualifications

• Experience in benefits administration is preferred.
• Excellent written and spoken English.
• Ability to lead onboarding sessions and meetings.

Responsibilities

• Manage NPS enrollments, reimbursements, and vendor invoicing.
• Oversee health and insurance enrollments and claims.
• Administer meals and fuel card programs.
• Ensure compliance with regulatory and organizational benefits policies.
• Lead onboarding sessions and monthly benefits meetings.
• Collaborate with HR, Finance, and payroll teams.
• Utilize Darwin, Workday and ServiceNow for reporting and analytics.

Skills

English proficiency

Stakeholder management

Vendor management

Onboarding

Tools

Darwin

Workday

ServiceNow

Job description

India Benefits specialist (Individual Contributor)

We are seeking a highly skilled and experiencedcandidate with 56 years of relevant experience in India benefits administration. The ideal candidate will be responsible for managing end-to-end employee benefits processes, including National Pension Scheme (NPS) enrollments, advances, reimbursements, health and insurance enrollments and claims, vendor invoicing, and managing meal and fuel card programs.

The role requires a strong personality with excellent communication skills in English (native-level proficiency) to lead onboarding sessions, conduct monthly employee meetings, and manage relationships with stakeholders and vendors. The incumbent should with tools such as Darwin, Workday, and ServiceNow and must be willing to work in a 24x7 shift environment, from the office only.

Key Responsibilities

Benefits Administration

• Manage NPS enrollments, advances, and employee reimbursements.
• Oversee health and insurance enrollments, claims processing, and renewals.
• Administer meals and fuel card programs for employees.
• Ensure compliance with regulatory and organizational policies related to benefits.
• Validation of benefits deductions and familiarity with payroll processing and cutoff dates

Vendor and Stakeholder Management

• Act as the primary liaison between the organization and benefits vendors.
• Handle vendor invoicing and ensure timely payment and issue resolution.
• Collaborate with internal stakeholders, including HR and Finance teams & payroll teams, to address employee concerns.

Employee Engagement

• Conduct onboarding sessions for new employees, providing a comprehensive overview of benefits offerings.
• Lead monthly meetings to address employee queries and provide updates on benefits programs.

Technical Proficiency

• Manage benefits processes using tools such as Darwin, Workday, and ServiceNow.
• Leverage reporting and analytics features in these tools to monitor benefits performance and identify areas for improvement.