Benefits Manager

Aitomic Jobs; Hyderabad; On-site; INR 1,800,000 - 3,400,000; Full time

Job summary

ServiceNow seeks an India-based Benefits Manager to join the Total Rewards team as an individual contributor. You will serve as the local expert on India benefits, executing regional strategy and delivering employee benefits programs.

You will report to the Director, EMEA/APJ Benefits, influencing decisions in a global matrix and ensuring compliance with EPF, ESI, Gratuity, Maternity Benefit Act, and state requirements.

Qualifications

• 5+ years of experience managing employee benefits programs in technology.
• Deep knowledge of India's statutory benefits (EPF, ESI, Gratuity, Maternity Act).
• Ability to operate in a matrixed global organization and communicate with executives.

Responsibilities

• Act as the India benefits expert, aligning with APJ guidance.
• Lead annual renewals, vendor reviews, and benchmarking.
• Ensure compliance with local labor laws and regional strategy delivery.

Skills

Benefits management

India labor law

Vendor management

Budgeting

Stakeholder management

Job description

Benefits Manager with ServiceNow. We are seeking an individual contributor to join our Total Rewards team as Benefits Manager, India. You will be the local expert on all India benefits matters, executing on the regional strategy and delivery of employee benefits programs. The successful candidate will bring expertise in India's statutory and supplemental benefits landscape, strong executive presence, and the ability to…

• Position / opportunity: Benefits Manager
• Organization: ServiceNow
• Country / coverage: India
• Work arrangement: On-site
• Opportunity type: Tenders / Consultancies
• Sector: Health
• Compensation: Not specified
• Duration: Not specified

Description

We are seeking an individual contributor to join our Total Rewards team as Benefits Manager, India. You will be the local expert on all India benefits matters, executing on the regional strategy and delivery of employee benefits programs. The successful candidate will bring expertise in India's statutory and supplemental benefits landscape, strong executive presence, and the ability to influence decision making in a matrixed global organization. You will report to the Director, EMEA/APJ Benefits and work under the strategic direction of the Senior APJ Benefits Manager. Regional Strategy & Global Partnership Serve as the India benefits manager: act as the India expert, providing the APJ Lead with strategic market insights that directly inform regional benefits philosophy, design decisions, and policy frameworks. Execution of Global Benefits strategy within India, following global design while ensuring local relevance. Deliver the full lifecycle of India benefits programs: including health, risk, retirement, leave, and wellbeing – ensuring market competitiveness and full compliance with India labor law: EPF, ESI, gratuity, the Maternity Benefit Act, state-level requirements, and the evolving Labor Code consolidation framework. Stay current on legislative developments and proactively assess impact on program design and compliance. Vendor Management & Financial Stewardship Lead annual renewals and vendor management: drive benefits renewals, vendor performance reviews, and market benchmarking, partnering with brokers and consultants to deliver cost-effective, high-quality program design. Contribute to budget planning: including cost projections, utilization analysis, and financially sustainable enhancement recommendations with the analytical rigor expected of a senior finance partner. Stakeholder Partnership & Employee Experience Partner cross-functionally for seamless delivery: collaborate with the Senior Manager, APJ Benefits and the India Compensation lead to present a unified Total Rewards strategy, and work with FP&A, Legal, Payroll, People Operations, Communications, and Central HR Shared Services (People Care, HRBPs, Leave Administration) to ensure compliant program delivery and consistent employee support. Serve as the primary escalation point for employees: provide responsive, empathetic resolution of complex escalations while maintaining strict confidentiality and building trust across the employee population. Navigate complex matrix relationships: manage stakeholder partnerships across India leadership, APJ regional teams, US-headquartered Global Benefits, Finance, and Legal, external vendors, and Global Wellbeing program leads. Work across time zones, advocating effectively for India-appropriate solutions while maintaining global policy alignment. Handle executive escalations with sound judgment. M&A, Innovation & Agile Execution Support M&A activities: conduct benefits due diligence, plan harmonization, and employee communications for India acquisitions, operating as the regional expert in deal processes. Execute with agility: adapt to shifting priorities, make sound independent decisions with supervision from remote leadership, and contribute to cross-regional and global benefits initiatives as a thought partner. Lead with innovation: leverage AI and platform tools to improve employee experience and operational efficiency. Stay ahead of regulatory changes and proactively assess program impact. To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 5+ years of experience managing employee benefits programs, with significant depth in India statutory and supplemental benefits within the technology sector Deep knowledge of India's statutory benefits framework: EPF/EPFO administration, ESI, Payment of Gratuity Act, Maternity Benefit Act, and state-specific labor welfare requirements Demonstrated success setting and achieving strategic objectives…

Responsibilities

• We are seeking an individual contributor to join our Total Rewards team as Benefits Manager, India.
• You will be the local expert on all India benefits matters, executing on the regional strategy and delivery of employee benefits programs.
• The successful candidate will bring expertise in India's statutory and supplemental benefits landscape, strong executive presence, and the ability to influence decision making in a matrixed global organization.
• You will report to the Director, EMEA/APJ Benefits and work under the strategic direction of the Senior APJ Benefits Manager.
• Regional Strategy & Global Partnership Serve as the India benefits manager: act as the India expert, providing the APJ Lead with strategic market insights that directly inform regional benefits philosophy, design decisions, and policy frameworks.
• Execution of Global Benefits strategy within India, following global design while ensuring local relevance.

Requirements / Eligibility

• , and the evolving Labor Code consolidation framework.
• Stay current on legislative developments and proactively assess impact on program design and compliance.
• Vendor Management & Financial Stewardship Lead annual renewals and vendor management: drive benefits renewals, vendor performance reviews, and market benchmarking, partnering with brokers and consultants to deliver cost-effective, high-quality program design.
• Contribute to budget planning: including cost projections, utilization analysis, and financially sustainable enhancement recommendations with the analytical rigor expected of a senior finance partner.
• Stakeholder Partnership & Employee Experience Partner cross-functionally for seamless delivery: collaborate with the Senior Manager, APJ Benefits and the India Compensation lead to present a unified Total Rewards strategy, and work with FP&A, Legal…