Banking Process- Sector 128 Noida

Net Impact Solutions; Dadri, Greater Noida; On-site; INR 150,000 - 240,000; Full time

Job summary

Netimpact Solutions Pvt. Ltd. in Noida, India, is looking for graduate candidates to join our banking process.

The role demands excellent written and comprehension skills in English and a dynamic personality with strong communication abilities. Responsibilities include addressing customer queries at the correct level, replying via email or social channels, and ensuring follow-ups meet defined turnaround times while maintaining service levels.

Qualifications

• Graduate with good academic records.
• Excellent written and comprehension skills in English.
• Dynamic personality with good communication skills.

Responsibilities

• Address customer queries at the correct authorization level.
• Reply to customer queries via email or social media channels.
• Ensure follow-ups on social media and emails meet defined turnaround times.
• Strive to meet and exceed escalation service levels.

Skills

Written English

Communication skills

English comprehension

Education

Graduate

Job description

Job description

We at Netimpact Solutions Pvt. Ltd., are looking for smart & young individuals to join our Banking process.

A graduate with good academic records and excellent Written as well as Comprehension skills in English.

A dynamic personality with good communication skills.

Job Profile

• Addressing customer queries at the correct authorization level.
• Replying back to the queries of the customer through email or on social media channels.
• Making sure that the guidelines on customer follow ups across social media platforms/ emails and ensure customer queries are resolved within defined turn around time.
• Making sure to meet and exceed escalation committed service levels.

Preferred candidate profile

We are seeking highly motivated candidates with exceptional communication and written skills to join our team in Noida, India.

No Cab facility.Candidates comfortable to travel Noida sector 128 are only recommended to apply.

Must be a graduate.

Shift: Rotational (Dayshift for Female employees)

Week offs: Rotational (5.5 days working)