Banking Operations Associate

NTT America, Inc.; Greater Noida; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

NTT America, Inc. is seeking a banking operations compliance professional to analyze SWIFT messages (MT103/202/199/750) and perform sanctions screening. The role focuses on reviewing messages, identifying risks, and escalating potential issues to management.

You will ensure timely audits, maintain accuracy, and support cross-border transaction processing with multiple currencies. The candidate should have 2–4 years in banking BPO, a relevant degree, strong Excel skills, and excellent

Qualifications

• Candidates should have 2–4 years of experience in Banking BPO operations with exposure to payment processing and compliance.
• Bachelor’s degree in Commerce, Business Mathematics, Statistics, Accounting, Finance, or related discipline.
• Strong understanding of SWIFT formats and sanctions screening principles.
• Knowledge of inward/outward payments and cross-border transaction processing.
• Excellent analytical skills with high attention to detail.
• Proficient in Microsoft Excel and financial analysis tools.
• Strong written and verbal communication abilities.
• Ability to work under tight deadlines and manage multiple priorities.
• Flexibility to work in scheduled shifts.

Responsibilities

• Analyze SWIFT messages to identify sanctions risks.
• Review SWIFT messages with sanctions screening requirements.
• Audit SWIFT message types for regulatory compliance.
• Escalate sanctioned or suspicious transactions to management.
• Identify discrepancies and unusual patterns for investigation.
• Meet SLAs, quality standards, and productivity targets.
• Ensure adherence to internal controls and risk policies.
• Engage in team meetings and process improvement discussions.
• Maintain high accuracy in financial transactions and investigations.
• Support compliance initiatives by reporting potential concerns.

Skills

SWIFT knowledge

Sanctions screening

Analytical skills

Attention to detail

Regulatory compliance

Excel proficiency

Communication skills

Multi-tasking

Education

Bachelor’s degree in Commerce/Finance

Tools

SWS

FAQ Connector

SSW systems

Job description

Job Details:

• Analyze SWIFT messages (MT103, MT202, MT199/MT99, MT750, etc.) to identify potential sanctions risks.
• Review and interpret SWIFT messages with strong knowledge of sanctions screening requirements.
• Audit all SWIFT message types to ensure compliance with applicable sanctions regulations and standards.
• Escalate sanctioned or suspicious transactions to appropriate management and compliance teams.
• Identify discrepancies, missing information, and unusual transaction patterns for further investigation.
• Consistently achieve SLAs, quality standards, and productivity targets.
• Ensure adherence to internal controls, regulatory requirements, and risk management policies.
• Strong Knowledge required in SWIFT, SEPA, and cross-border payments across multiple currencies.
• Manage transactions involving Nostro and Vostro accounts with accuracy and compliance.
• Utilize SWIFT-related tools such as SWS, FAQ Connector, and SSW systems effectively.
• Participate in business-driven training programs to enhance operational and compliance knowledge.
• Actively contribute to team meetings, customer calls, and process improvement discussions.
• Maintain high accuracy and attention to detail while handling financial transactions and investigations.
• Support compliance initiatives by promptly reporting potential regulatory or sanctions concerns.

Job Requirements & eligibility Criteria:

• 2–4 years of experience in Banking BPO operations with exposure to payment processing and compliance functions.
• Bachelor’s degree in Commerce, Business Mathematics, Statistics, Accounting, Finance, or a related discipline.
• Strong understanding of SWIFT message formats and sanctions screening principles.
• Knowledge of banking operations, inward and outward payments, and cross-border transaction processing.
• Excellent analytical skills with strong attention to detail and accuracy.
• Proficient in Microsoft Excel and financial analysis tools for data review and reporting.
• Effective written and verbal communication skills with the ability to convey information clearly.
• Proven ability to work under tight deadlines and manage multiple priorities efficiently.
• Flexible to work in scheduled shifts to support business and client requirements.
• Strong English communication skills, both oral and written, to interact effectively with clients and stakeholders when required.