Banking Operations Associate

NTT DATA, Inc.; Greater Noida; On-site; INR 600,000 - 1,200,000; Full time

Job summary

NTT DATA, Inc. is seeking an experienced Banking BPO Compliance Analyst in Greater Noida to analyze SWIFT messages for sanctions risks and ensure adherence to regulatory requirements. You will review MT103/MT202 messages, escalate suspicious activity, and support process improvements in a fast-paced environment.

The role requires 2–4 years in banking BPO, strong SWIFT knowledge, and excellent analytical abilities. Flexibility for scheduled shifts and strong English communication are essential.

Qualifications

• 2–4 years of experience in Banking BPO operations with exposure to payment processing and compliance functions.
• Bachelor’s degree in Commerce, Business Mathematics, Statistics, Accounting, Finance, or a related discipline.
• Strong understanding of SWIFT message formats and sanctions screening principles.
• Knowledge of banking operations, inward and outward payments, and cross-border transaction processing.
• Excellent analytical skills with strong attention to detail and accuracy.
• Proficient in Microsoft Excel and financial analysis tools for data review and reporting.
• Effective written and verbal communication skills with the ability to convey information clearly.
• Proven ability to work under tight deadlines and manage multiple priorities efficiently.
• Flexible to work in scheduled shifts to support business and client requirements.
• Strong English communication skills, both oral and written, to interact effectively with clients and stakeholders when required.

Responsibilities

• Analyze SWIFT messages (MT103, MT202, MT199/MT99, MT750, etc.) to identify potential sanctions risks.
• Review and interpret SWIFT messages with strong knowledge of sanctions screening requirements.
• Audit all SWIFT message types to ensure compliance with applicable sanctions regulations and standards.
• Escalate sanctioned or suspicious transactions to appropriate management and compliance teams.
• Identify discrepancies, missing information, and unusual transaction patterns for further investigation.
• Consistently achieve SLAs, quality standards, and productivity targets.
• Ensure adherence to internal controls, regulatory requirements, and risk management policies.
• Actively contribute to team meetings, customer calls, and process improvement discussions.

Skills

SWIFT knowledge

Sanctions screening

Analytical skills

Cross-border payments

Education

Bachelor's degree in Commerce, Business Mathematics, Statistics, Accounting, Finance, or related discipline

Tools

SWS

FAQ Connector

SSW systems

Job description

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• Analyze SWIFT messages (MT103, MT202, MT199/MT99, MT750, etc.) to identify potential sanctions risks.
• Review and interpret SWIFT messages with strong knowledge of sanctions screening requirements.
• Audit all SWIFT message types to ensure compliance with applicable sanctions regulations and standards.
• Escalate sanctioned or suspicious transactions to appropriate management and compliance teams.
• Identify discrepancies, missing information, and unusual transaction patterns for further investigation.
• Consistently achieve SLAs, quality standards, and productivity targets.
• Ensure adherence to internal controls, regulatory requirements, and risk management policies.
• Strong Knowledge required in SWIFT, SEPA, and cross-border payments across multiple currencies.
• Manage transactions involving Nostro and Vostro accounts with accuracy and compliance.
• Utilize SWIFT-related tools such as SWS, FAQ Connector, and SSW systems effectively.
• Participate in business-driven training programs to enhance operational and compliance knowledge.
• Actively contribute to team meetings, customer calls, and process improvement discussions.
• Maintain high accuracy and attention to detail while handling financial transactions and investigations.
• Support compliance initiatives by promptly reporting potential regulatory or sanctions concerns.

Job Requirements & eligibility Criteria:

• 2–4 years of experience in Banking BPO operations with exposure to payment processing and compliance functions.
• Bachelor’s degree in Commerce, Business Mathematics, Statistics, Accounting, Finance, or a related discipline.
• Strong understanding of SWIFT message formats and sanctions screening principles.
• Knowledge of banking operations, inward and outward payments, and cross-border transaction processing.
• Excellent analytical skills with strong attention to detail and accuracy.
• Proficient in Microsoft Excel and financial analysis tools for data review and reporting.
• Effective written and verbal communication skills with the ability to convey information clearly.
• Proven ability to work under tight deadlines and manage multiple priorities efficiently.
• Flexible to work in scheduled shifts to support business and client requirements.
• Strong English communication skills, both oral and written, to interact effectively with clients and stakeholders when required.

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