Banking application support engineer

5100 Kyndryl Solutions Private Limited; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Kyndryl is seeking an Application Consultant to drive digital transformation for financial services clients from Thrissur/Cochin/Kerala. You will guide customers through needs assessment, recommend packaged solutions, and collaborate with architects and developers to deliver tailored applications and integrations.

The role emphasizes governance of requirements, design, and implementation while aligning with budget, time, and quality targets, ensuring future-proofed IT solutions for diverse

Qualifications

• 5 to 10 years experience in providing L2 application support for retail banking Lending applications or micro finance applications.
• Experience in supporting & integrating lending applications with CRM, CBS, DMS, MIS.
• Knowledge in banking domain, especially for India specific requirements.
• Strong technical acumen & deep working knowledge of Agile Methods, Service Architecture and Integration.
• Strong ability to influence, collaborate and build relationships with key stakeholders, vendors, and cross‑functional teams.

Skills

L2 support

Retail banking

CRM integration

CBS integration

DMS integration

MIS

Agile Methods

Service Architecture

API integration

Stakeholder influence

Job description

Who We Are

At Kyndryl, we run and reimagine the mission‑critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI‑powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well‑being is prioritized and your potential can thrive.

The Role

Join Kyndryl as an Application Consultant and become a catalyst for innovation and transformation. In this role, you'll be at the forefront of driving change and enabling our customers to harness the power of technology to achieve their wildest ambitions. From revolutionizing healthcare to shaping the future of finance, you'll collaborate with a diverse range of industries, tailoring cutting‑edge solutions to meet each customer’s unique needs. As a trusted advisor, you'll forge strong relationships with our customers, gaining deep insights into their business objectives and long‑term aspirations. Armed with this understanding, you'll provide expert guidance on how technology can be leveraged to propel them towards unprecedented success. From aligning processes to technology to developing and deploying bespoke solutions, you'll be the visionary architect behind their digital transformation journey. Your expertise in application development and deployment best practices will ensure seamless integration and optimised performance.

In this role, your impact will be immense. You'll conduct thorough needs assessments, uncovering the requirements for new applications or upgrades to existing ones, and document these specifications with utmost precision using cutting‑edge Business Analysis (BA) methodologies. Whether it’s crafting comprehensive use cases, tracing requirements meticulously, or visualising process flows, your attention to detail will be unmatched. Drawing upon your exceptional analytical prowess, you'll gather requirements from stakeholders and masterfully translate them into functional and non‑functional specifications. As the driving force behind our customers’ application modernisation endeavours, you'll guide them through every step of the process, ensuring their systems are future‑proofed and optimised for success. Your expertise will also come into play as you assist customers in selecting and customising the perfect packaged solutions to fulfil their unique business needs. Collaboration will be your cornerstone as you work closely with application architects and development staff to bring your visions to life. Your keen eye for detail will shine as you analyse requirements, meticulously plan design and implementation work, all while adhering to time, cost, and quality targets. You'll consult with customers on compatibility challenges, such as hardware and operating system considerations, data conversion processes, and training requirements, offering them holistic solutions that align seamlessly with their budgets. In this fast‑paced environment, you'll have the exhilarating responsibility of helping customers choose between multiple applications, including packaged solutions. Your sharp insights and discerning judgement will empower them to make informed decisions that drive their organisations towards unprecedented heights.

Your Future at Kyndryl

As an Application Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross‑functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer‑focused – someone who prioritises customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

• 5 to 10 years experience in providing L2 application support for retail banking Lending applications or micro finance applications.
• Experience in supporting & integrating lending applications with CRM, CBS, DMS, MIS, etc.
• Knowledge in banking domain, especially for India specific requirements.
• Strong technical acumen & deep working knowledge of Agile Methods, Service Architecture and Integration.
• Strong ability to influence, collaborate and build relationships with key stakeholders, vendors, and cross‑functional teams.

Job location: Thrissur/Cochin/Kerala

Preferred Skills and Experience

Software Engineering Life Cycle deliverables for banking projects. Work closely with the business and IT teams to analyse business requirements, analyse and resolve production issues, root cause analysis, identify automation scope etc. SQL, Linux, Oracle, IIS, Devops, API, troubleshooting, application monitoring, log checking, Incident management & resolution. Experience in using and implementing DevSecOps processes.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. That’s The Kyndryl Way.

What You Can Expect

We offer a dynamic, hybrid‑friendly culture that supports your well‑being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth. We’re here to champion your journey. With powerful tools to chart your career path, personalised development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in‑demand skills to grow your career and achieve your ambitions with access to cutting‑edge learning opportunities— from certifications with Microsoft, Google, and Amazon to coaching and hands‑on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success. We want you to thrive here—and we’re committed to helping you do just that.

Join Us

Join us, and together, we can advance the vital systems that power human progress.