Backup Administrator L2

Lauren Information Technologies; Mumbai; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Lauren Information Technologies in Mumbai is seeking an experienced Technical (L2/L3) Support and Engineering professional focused on Commvault backup and recovery. You will design, implement, and optimize enterprise backup architectures, lead major restore events, and coordinate with cross-functional teams to ensure data protection across physical, virtual, and cloud workloads.

The role requires extensive hands-on experience with Commvault, storage concepts, and scripting for automation; you

Qualifications

• 6-10+ years in backup & recovery / data protection.
• 3-5+ years of strong Commvault administration and engineering experience.
• Experience in enterprise or large-scale environments.

Responsibilities

• Act as Level 3 escalation for complex Commvault issues (backup failures, performance degradation, DR restores, corruption, catalog issues).
• Design, implement, and maintain Commvault backup and recovery architectures for large enterprise environments.
• Perform advanced troubleshooting on backup/restore failures, media/storage issues, deduplication, indexing, and catalog performance.
• Lead major restore events, ransomware recovery, and cyber-recovery scenarios.
• Upgrade, patch, and migrate Commvault environments with minimal downtime.
• Architect and optimize scalable backup solutions for physical, virtual, databases, NAS, and cloud workloads.
• Integrate Commvault with cloud platforms (AWS, Azure, GCP) and object storage.
• Define and maintain backup policies, retention, SLAs, and compliance requirements; create SOPs and runbooks; ensure audits.
• Mentor L1/L2 support teams; participate in RCA and post-incident reviews.

Skills

Commvault

MediaAgents

CommCells

Storage policies

Deduplication

DR/BMR

PowerShell

Bash

VMware/Hyper-V

Oracle

SQL Server

HANA

Job description

Relevant Experience Required - 3+ years

Location - Khar Road, Mumbai.

Work Mode - Work From Office Only

Technical (L2 Support & Engineering)

• Act as Level 3 escalation for complex Commvault issues (backup failures, performance degradation, DR restores, corruption, catalog issues).
• Design, implement, and maintain Commvault backup and recovery architectures for large enterprise environments.
• Perform advanced troubleshooting on:

1. Backup/restore failures MediaAgent and storage issues
2. Deduplication, indexing, and catalog performance
3. Disaster Recovery (DR) and Bare Metal Recovery (BMR)
4. Lead major restore events, ransomware recovery, and cyber-recovery scenarios.

• Upgrade, patch, and migrate Commvault environments with minimal downtime.
• Architecture & Optimization Design scalable backup solutions for physical, virtual (VMware/Hyper-V), databases, NAS, and cloud workloads.
• Optimize backup windows, storage utilization, deduplication ratios, and performance.
• Implement Commvault security features (encryption, access control, anomaly detection, immutable backups).
• Integrate Commvault with cloud platforms (AWS, Azure, GCP) and object storage.
• Operations & Governance Define and maintain backup policies, retention, SLAs, and compliance requirements.
• Create and maintain SOPs, runbooks, and technical documentation. Ensure compliance with audit, regulatory, and data protection standards.
• Coordinate with storage, server, virtualization, and security teams. Leadership & Mentoring Mentor L1/L2 support teams and provide technical guidance.
• Participate in root cause analysis (RCA) and post-incident reviews. Engage with Commvault support for critical incidents and product escalations.

Required Skills & Experience

• Technical Skills Strong hands-on experience with Commvault Complete Data Protection.
• Deep knowledge of: MediaAgents, CommCells, Storage Policies Deduplication, DASH Full, Synthetic Fulls Indexing, CommServe HA/DR Experience with:
• VMware / Hyper-V backups Databases (Oracle, SQL Server, SAP HANA, Exchange) NAS & file system backups
• OS knowledge: Windows & Linux Storage concepts: SAN, NAS, object storage Scripting/automation (PowerShell, Bash) nice to have. Experience
• 6- 10+ years in backup & recovery / data protection
• 3-5+ years of strong Commvault administration and engineering experience.
• Experience in enterprise or large-scale environments.

Certifications (Preferred)

• Commvault Certified Professional (CCP)
• Commvault Certified Engineer (CCE)
• Cloud certifications (AWS/Azure) a plus Soft Skills Strong troubleshooting and analytical skills
• Ability to handle high-pressure incidents and outages
• Clear communication with technical and non-technical stakeholders Documentation and knowledge-sharing mindset.

Skills

• Backup solutions, Storage knowledge.