Commvault Engineer L2 Data Center Practice Belapur 4- 7 years View Role →

Galaxy Office Automation Pvt. Ltd.; Belapur Bk; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Galaxy Office Automation Pvt. Ltd. Belapur is hiring an experienced L2 Backup Engineer to manage enterprise backup environments using Commvault. You will troubleshoot, configure, patch, and upgrade systems, ensuring data protection and reliable recovery aligned with business requirements.

Collaborating with Storage, Virtualization, and Network teams, you will guide L1 engineers and customers, maintain documentation, and perform capacity planning and health reporting for the backup infrastructure.

Qualifications

• 4+ years IT experience, with 2+ years in Commvault backup administration.
• Experience with enterprise backup, recovery, archiving, data protection.
• Ability to troubleshoot backup software, SAN/NAS, and storage integration.
• Familiarity with Windows and Linux, storage protocols, and 24x7 shifts.

Responsibilities

• Manage, monitor, and optimize enterprise backup environments using Commvault.
• Troubleshoot and resolve L2 backup and infrastructure issues; perform root cause analysis.
• Configure, patch, upgrade, and maintain Commvault per standards.
• Collaborate with Storage, Virtualization, and Network teams on integrated backup solutions.
• Provide guidance and escalation support to L1 engineers, MSPs, and customers.
• Ensure backup and disaster recovery align with business continuity goals.
• Maintain backup documentation, procedures, and health/performance reports.
• Perform capacity planning and storage utilization analysis for SAN/NAS/Object Storage.

Skills

Commvault backup administration

Backup and data protection

Storage protocols (NFS, CIFS, iSCSI,FC

Windows/Linux proficiency

Troubleshooting and incidentResolution

Scripting (PowerShell/Python/Shell)

ITIL familiarity

Communication and documentation

Tools

Commvault

NetApp

Dell EMC

Data Domain

Veeam

Cohesity

Veritas NetBackup

Job description

Data Center Practice Belapur Full Time 4- 7 years

The Commvault L2 Backup Engineer is responsible for providing advanced operational support, troubleshooting, and administration of enterprise backup environments leveraging Commvault solutions. This role involves resolving escalated issues, maintaining backup infrastructure, and ensuring data protection and recovery processes meet organizational requirements.

Key Responsibilities

• Manage, monitor, and optimize enterprise backup environments using Commvault to ensure reliable backup and recovery operations.
• Troubleshoot and resolve L2 backup, restore, and infrastructure issues while performing root cause analysis and implementing corrective actions.
• Perform Commvault configuration, patching, upgrades, and maintenance in accordance with organizational standards and compliance requirements.
• Collaborate with Storage, Virtualization, and Network teams to support integrated backup solutions and resolve complex technical issues.
• Provide technical guidance and escalation support to L1 engineers, managed service providers, and customers.
• Ensure backup and disaster recovery operations align with business continuity and data protection objectives.
• Maintain backup documentation, operational procedures, configuration records, and prepare regular health and performance reports.
• Perform capacity planning, storage utilization analysis, and optimization of backup infrastructure, including SAN, NAS, and Object Storage integrations.

Required Skills & Qualifications

• Minimum 4 years of IT experience, including at least 2 years of hands-on experience in Commvault backup administration and support.
• Strong experience with enterprise-scale backup, recovery, archiving, and data protection solutions using Commvault.
• Proficiency in troubleshooting backup software, tape libraries, disk-to-disk backup systems, SAN connectivity, and storage integration.
• Good understanding of storage protocols (NFS, CIFS, iSCSI, Fibre Channel), networking fundamentals, and Windows/Linux operating systems.
• Experience in backup capacity planning, storage optimization, and disaster recovery best practices.
• Excellent analytical, troubleshooting, communication, documentation, and customer service skills.
• Ability to work in a 24×7 or rotational shift environment as required.

Preferred Background

• Commvault or other enterprise backup solution certifications.
• Experience with automation and scripting using PowerShell, Python, or Shell scripting.
• ITIL Foundation certification or experience working in ITIL-based operational environments.
• Exposure to enterprise backup platforms such as Veeam, Cohesity, or Veritas NetBackup.
• Familiarity with enterprise storage technologies including NetApp, Dell EMC, and Data Domain.

Galaxy Office Automation is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, religion, gender, age, or disability status.