Senior - Systems Engineer- (Commvault)

HCA Healthcare - India; Hyderabad; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

HCA Healthcare - India is seeking a Senior - Systems Engineer in Storage (Commvault) to design, implement, and manage data protection solutions across Oracle, SQL, SharePoint and other applications. You will handle Commvault administration, perform backups, restores, and cross-functional deployments with the storage and OS teams.

Requires deep Commvault expertise, strong Windows and Linux skills, and experience with DR planning and automation.

Qualifications

• Experience with Commvault data protection design and administration.
• Strong knowledge of Windows and Linux OS for backup operations.
• Ability to troubleshoot backup/restoration failures and optimize performance.

Responsibilities

• Lead daily backup and restore operations using Commvault.
• Design and deploy backup for SQL, SharePoint and Oracle.
• Maintain and troubleshoot Commserve, Media Agent and Clients.
• Collaborate with storage and network teams to optimize performance.
• Provide after-hours on-call support.
• Create SOPs and automation scripts.

Skills

Advanced Troubleshooting

Communication Skills

Storage Systems

Commvault

Linux/Windows

Backup & DR

Education

B.Tech / B.E / Graduation

Tools

ServiceNow

Commvault

Iron Mountain

Job description

Senior - Systems Engineer- Storage (Commvault)

JOB INFORMATION

HCA Grade / Level

Senior

Job Title Name

Senior - Systems Engineer- Storage (Commvault)

Job Purpose

Provide technical skills that cover a broad range of disciplines and/or a particular technical discipline that is of significance to HCA , particularly relating to using Commvault for data protection solution design, engineering, delivery, and administration. Perform any technical project assignment with minimal supervision. Identify, investigate, evaluate and become proficient in new technologies and technical disciplines that are of significance to HCA Healthcare’s protection using Commvault.
Extraordinary analytical and design ability, extremely high degree of creativity; in depth knowledge of the business implications of technical approaches, directions and solutions, ability to achieve results, advanced project planning and coordination skills, superior communication skills, success in subordinate positions.
A Commvault Senior Engineer – Data Protection will be responsible for providing engineering, administration, analysis, trending, and reporting of all supported configurations using the Commvault application on a basis. Primary duties will include usage of the Commvault application, ability to ensure proper daily backups, ability to restore backup when requested and deploy application specific protection for the different unique solutions like (SQL, SharePoint & Oracle).
Networking abilities is also required to manage complicated VLAN and tagging setup for the Media Agents. Specific knowledge of different application usage and incorporate appropriate Commvault agents with those applications and databases (Oracle, SQL & Epic etc.). Ability to troubleshoot issues associated with failed backups and automation to avoid recurrence of similar issues.
A solid understanding of the underlying OS (Operating System) with all the advanced knowledge of different protocols and transportation would be an advantage with the work. Ability to install, troubleshoot and configure standard OS modules or add-ons.
The Sr, Commvault Engineer will require cross-platform knowledge and expertise, the candidate should expect a primary focus in technologies including – Commvault, Zerto, Basic Storage knowledge, TCPIP, Windows and / or Linux Operating systems and basic enterprise core applications.

Major Responsibilities And Accountabilities

• In Depth working knowledge of the systems / platforms mentioned above but especially Commvault
• Communication, interpersonal skills to effectively work in a group setting
• Attention to Detail is critical
• Working on any implementation is a plus.
• Self-driven to learn innovative technologies.
• Must have knowledge on performance optimizations to improve backup performances.
• Analyze health checks for the environment: Provide ongoing holistic view of the CommCell health to management including recommendations to address concerns as needed. Troubleshoot day to day operations to include client connectivity, backup/restore failures, as well as Media Agent/Library issues.
• Preparing SOP’s as and when required.
• Tracking long pending issues and working closely with team for quick resolution.
• Building new Commvault environment, Installing and configuring Commserve, Media agent, Clients.
• Support: Support emergency issues such as a Commserve or Media Agent failure in a timely manner (reducing the likelihood of missing backups or significant delays with a restore).
• Provide regular guidance: Guidance for CommCell resiliency to include reducing points of failure, and Disaster Recovery operations. If possible, perform ongoing testing and validation of recommended solutions.
• Lead Day to Day troubleshooting of process and backup failures, including software and hardware technology issues.
• Participation in after-hours support - on-call rotation.
• Participate in Day-to-Day troubleshooting of process and backup failures, including software and hardware technology issues.
• Use Automation tools to streamline processes & Creation of scripts to resolve reoccurring issues.

REPORTING STRUCTURE

Does this position formally supervise employees? (Y / N) No

JOB SPECIFICATIONS

Qualification

B.Tech / B.E / Graduation in any specialization

Y Ears Of Experience

• Knowledge with working experience of Endpoint Protection Platforms. Preferably Microsoft Ability to quickly earn the trust of sponsors and key stakeholders.
• Builds strong and positive relationships with the team and key stakeholders.
• Good written and oral communication capability and presentation skills; persuasive, encouraging, motivating, and inspiring; the ability to listen and understand.
• Focused and versatile team player who is comfortable under pressure.
• Ability to remove barriers and enable teams to complete objectives.
• Commvault Certification - (Commvault Professional minimum) - Mandatory
• Problem-solving and critical-thinking skills.

Skills And Capabilities

Details

People Management Skills

N/A

Technical Skills

• Advanced Troubleshooting Skills (Operations Systems – Windows & Linux)
• Ability to effectively communicate and present ideas to various engineer levels and end users
• Maintain frequent interaction with internal and vendor technical staffs and project managers to ensure effective delivery of solutions in accordance with project timelines and associated budgets.
• Good to have knowledge on immutable backups.
• Broad knowledge of cybersecurity and ways to protect an enterprise from such attacks.
• Must have knowledge on DR Activities, Cybersecurity Playbooks and RTO, RPO.
• Familiar knowledge on ITSM tools like ServiceNow and Change raising process.
• Demonstrates proactivity in supporting and guiding the team.
• Performing offsite vaulting & tape/media rotations with Iron Mountain.
• Deep knowledge on Deduplication Engines and Data aging .
• Understanding of Business continuity solutions and effective implementation whenever it’s required.
• Identifies and documents IT&S data protection processes and procedures; develop and apply efficiency solutions to existing processes.
• Participation in after-hours support - on-call rotation
• Ability to build Commvault Infrastructure: Work with Storage team to carve storage (LUN's, CIFS, NFS, as well as Cloud) that will be used to for writing backup data. Create new "Plans" that are built from the recently created Storage Pools.
• Perform upgrades: Support Commserve, Media Agent, and Client upgrades.

Other Skills

• Results–oriented with an eye towards business results as the objective
• Demonstrates an empathetic and growth mindset with a willingness to learn new skills, Data security and Networking Technologies
• Strong communication

Certifications

Commvault Certification - Commvault Professional (Mandatory)