Backend Executive (Travel Process)

Pankaj Rajdev; Gurugram District; On-site; INR 300,000 - 540,000; Full time

Benefits offered by this job

Work from office

Free cab service

5 days working

Rotational week offs

Job summary

Pankaj Rajdev is seeking a Customer Success professional to handle travel bookings, changes, cancellations and refunds. The role requires coordinating with airlines, vendors and clients and maintaining accurate records to meet SLAs. Work from office with 5 days, rotational week offs, and free cab service. B2 English is required.

Role Category: Customer Success, Service & Operations - Other. Education: UG: Any Graduate.

Qualifications

• UG degree in any field.
• English proficiency: B2 level required.

Responsibilities

• Process travel bookings, modifications, cancellations and refunds.
• Coordinate with airlines, vendors and clients.
• Maintain accurate records and meet SLAs.

Skills

B2 English

Education

Any Graduate

Job description

Process travel bookings, modifications, cancellations and refunds. Coordinate with airlines, vendors and clients. Maintain accurate records and meet SLAs. Work from office, 5 days working, rotational week offs, free cabs. B2 English needed.

Role Category: Customer Success, Service & Operations - Other

Education

UG: Any Graduate

Key Skills

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