Backend Executive

Kaivee Healthcare; Dadri; On-site; INR 400,000 - 600,000; Full time

Job summary

Kaivee Healthcare in India is seeking a role to oversee backend operations including medical billing, data entry, and back-office processes. The position emphasizes delivering prompt customer service to patients, insurers, and healthcare providers while ensuring timely claims submissions, appeals, and denials management.

The role requires close collaboration with internal teams to resolve issues efficiently and maintain smooth operational flow across the back office.

Qualifications

• Experience managing backend operations related to medical billing and back-office tasks.
• Ability to provide prompt customer service to patients, insurers, and providers.
• Experience with claims submissions, appeals, and denials management.

Responsibilities

• Manage backend operations, ensuring seamless execution of tasks related to medical billing, data entry, and back office operations.
• Provide exceptional customer service by responding promptly to queries from patients, insurance companies, and healthcare providers.
• Ensure accurate and timely processing of claims submissions, appeals, and denials management.
• Collaborate with internal teams to resolve issues efficiently.

Job description

Roles and Responsibilities

• Manage backend operations, ensuring seamless execution of tasks related to medical billing, data entry, and back office operations.
  
• Provide exceptional customer service by responding promptly to queries from patients, insurance companies, and healthcare providers.
  
• Ensure accurate and timely processing of claims submissions, appeals, and denials management.
  
• Collaborate with internal teams to resolve issues efficiently.