Back office / Operation Executive- English, Hindi

Anaxee-Digital-Runners-Pvt-Lt; Indore District; On-site; INR 240,000 - 420,000; Full time

Job summary

Anaxee Digital Runners in Indore invites applications for an Operations Executive to handle back office work and coordinate with Field Executives across India using CRM, emails and calls.

The role requires clear phone communication, basic computer skills and oversight of case processing from assignment to completion, with responsibility to update CRM and reports. Bachelor's degree preferred and 1+ years in similar back-office/operations roles.

Qualifications

• 1+years of experience in the industry.
• Bachelor's degree preferred.
• At least 1+ years spent working in back office/operations work.
• Basic Computer skills, MS Office & Internet knowledge.

Responsibilities

• Taking ownership and responsibility for completion of cases allotted to you
• Allotment of cases to field executive using CRM, email, phone, mobile app
• Following up with Field Executive to get visit done & get reports
• Updating reports & information collected on the field into CRM
• Assisting team members for other office work
• Taking ownership of work assigned to you and delivering before the due date

Skills

Phone communication

Back office operations

CRM usage

Education

Bachelor's degree preferred

Tools

CRM

MS Office

Job description

Job role

We are looking for Operations Executive for back office work. No travel involved. The job includes processing address verification cases received from end clients and coordinating with Field Executives spread all over India via our CRM, Emails, and mobile Calls. Ability to communicate properly on phone is a must. Hands-on experience of working on Computer & Internet is required.

Candidate with knowledge of these languages preferred: Hindi &English.

Job Location: Indore | Full Time | Experience: 1 yrs & above |

About the company

Anaxee Digital Runnersis building India's largest last-mile verification & data collection network of Digital Runners (shared feet-on-street, tech-enabled) to help Businesses & Consumers reach remotest parts of India, on-demand. KYC | Field Verification | Data Collection | eSign | Tier-2, 3 & 4

Check out our company pitch (6 min video) to understand this goal - https://www.youtube.com/watch?v=7QnyJsKedz8

Responsibilities

• Taking ownership and responsibility for completion of cases allotted to you
• Allotment of cases to field executive using CRM, email, phone, mobile app
• Following up with Field Executive to get visit done & get reports
• Updating reports & information collected on the field into CRM
• Assisting team members for other office work
• Taking ownership of work assigned to you and delivering before the due date

Requirements

• 1+years of experience in the industry
• Bachelor's degree preferred
• At least 1+ years spent working in back office/operations work
• Basic Computer skills, MS Office & Internet knowledge