Back Office Administrator

Share Brother Financial Services; Sarkhej; On-site; INR 300,000 - 450,000; Full time

Job summary

Share Brother Financial Services is seeking a detail-oriented back-office operations professional in India to manage daily back-office and mutual fund transactions. You will verify forms, maintain records, and coordinate with AMCs and RTAs to ensure timely processing.

The role requires strong Excel/Sheets skills, understanding of mutual funds and SIPs, and the ability to handle multiple tasks with accuracy and confidentiality.

Qualifications

• Good knowledge of MS Excel / Google Sheets.
• Basic understanding of Mutual Funds and SIPs.
• Good data-entry and documentation skills.
• Strong attention to detail.
• Good communication and coordination skills.
• Ability to manage multiple tasks and deadlines.
• Basic knowledge of financial markets will be an advantage.
• Ability to maintain confidentiality of client information.

Responsibilities

• Handle day-to-day back-office and operational activities.
• Process and maintain Mutual Fund transactions, including purchase, redemption, switch, SIP registration and related requests.
• Verify client forms, KYC documents and transaction-related documents.
• Maintain accurate client and transaction records.
• Coordinate with AMCs, RTA platforms and other service providers for transaction and operational requirements.
• Track pending transactions and resolve operational issues on time.
• Prepare daily, weekly and monthly MIS reports.
• Maintain data in Excel / Google Sheets / internal systems.
• Support the relationship and sales team with client-related operational requirements.
• Handle client queries related to transaction status, statements, SIPs, redemptions and documentation.
• Ensure proper filing and maintenance of physical and digital records.
• Follow internal processes, compliance requirements and data-security standards.
• Assist management in preparing reports and operational dashboards.
• Ensure all assigned tasks are completed accurately and within the required timelines.

Skills

Excel/Sheets

Mutual funds

Data entry

Documentation

Attention to detail

Communication

Multitasking

Financial markets

Job description

Key Responsibilities

• Handle day-to-day back-office and operational activities.
• Process and maintain Mutual Fund transactions, including purchase, redemption, switch, SIP registration and related requests.
• Verify client forms, KYC documents and transaction-related documents.
• Maintain accurate client and transaction records.
• Coordinate with AMCs, RTA platforms and other service providers for transaction and operational requirements.
• Track pending transactions and resolve operational issues on time.
• Prepare daily, weekly and monthly MIS reports.
• Maintain data in Excel / Google Sheets / internal systems.
• Support the relationship and sales team with client-related operational requirements.
• Handle client queries related to transaction status, statements, SIPs, redemptions and documentation.
• Ensure proper filing and maintenance of physical and digital records.
• Follow internal processes, compliance requirements and data-security standards.
• Assist management in preparing reports and operational dashboards.
• Ensure all assigned tasks are completed accurately and within the required timelines.

Required Skills

• Good knowledge of MS Excel / Google Sheets.
• Basic understanding of Mutual Funds and SIPs.
• Good data-entry and documentation skills.
• Strong attention to detail.
• Good communication and coordination skills.
• Ability to manage multiple tasks and deadlines.
• Basic knowledge of financial markets will be an advantage.
• Ability to maintain confidentiality of client information.

Preferred Knowledge

Candidates with knowledge of:

• Mutual Funds
• SIP / Lumpsum
• KYC
• Purchase / Redemption / Switch
• CAS / Account Statements
• AMCs and RTAs
• Excel / Google Sheets
• Basic financial-market terminology