BA Training & Operations Lead

Beiersdorf; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

NIVEA India Pvt. Ltd. in Bengaluru is seeking a BA Training Officer with 6-8 years of experience to manage the Beauty Advisor channel in the assigned territory.

You will hire, train and groom Beauty Advisors to maximize outlet productivity, plan BA outlet growth, conduct market visits, and ensure accurate reporting and timely salary payouts.

This role requires excellent MS-Office skills and fluent English along with regional language proficiency (Tamil, Kannada or Telugu).

Qualifications

• 6-8 years experience in training Beauty Advisors, preferably in skincare or cosmetics.

Responsibilities

• BA staffing: Recruitment and retention of Beauty Advisors for key accounts and outlets in the region.
• Training: Train the BA channel and key accounts on skincare, brand, product features, WOW factors and selling skills to ensure BAs drive sales.
• Reporting: Obtain daily reporting from BA supervisors and report to HO; generate monthly MISs for the region.
• BA Management: Conduct monthly meetings with BAs to ensure target rollouts, review sales, updates on new launches; conduct market visits and on-the-job training; ensure timely salary payouts.
• Performance and Productivity: Monitor targets vs. in-store performance and take corrective action; explore innovations to drive sales growth.
• Market tracking: Knowledge of brand/category and competitors; report market developments and new strategies to HO.

Skills

MS Office

English proficiency

Tamil

Kannada

Telugu

Job description

Job Details

Contract Type: Unlimited / Full-Time

Country / City: India / Bangalore

Company: NIVEA India Pvt. Ltd.

Job Function: Sales

Your Tasks

Overall Obligation:

The BA training Officer is responsible for the management of the BA channel in the assigned territory at NIVEA India. He/she is responsible for hiring, training and grooming of the Beauty Advisors to ensure maximum productivity from the channel. He/She is also responsible for planning and contributing to the BA outlet growth in the region.

Detailed Responsibilities (non-conclusive):

• BA staffing: Recruitment and retention of of Beauty advisors for the key accounts, BA outlets in the region.
• Training: Training the BA channel and key accounts on skincare, brand, productfeatures, WOW factors, selling skills to ensure BA s are well equipped to drive sales through the outlets.
• Reporting: Obtaining Daily reporting from the BA supervisors and reporting the same to HO. Generating monthly MISs for the region.
• BA Management: Conducting monthly meetings with BA to ensure target rollouts, review of sales, updates on new launches, etc. Conducting regular market visits to the BA outlets and undertaking on-the-job training, ensuring discipline in reporting and sales updation by the Beauty Advisors. Ensuring appropriate salary payouts to Beauty Advisors on a monthly basis.
• Performance and Productivity: Monitor the target vis-à-vis achievement and instore performance for BAs and take corrective action where required. Explore innovation to drive sales growth in outlets.
• Market tracking: Extensive knowledge of the brand, the category and competitors’ activities from market research and continuousmarket screening. Reporting all market developments in terms of new launches and implementation of new strategies in the region by the competitors to HO

Your Profile

• 6-8 years experience in training of Beauty Advisors, preferably in Skincare or related product lines- cosmetics, etc
• PC Know-how: excellent MS-Office skills
• Languages: excellent command of spoken and written English, excellent command of regional language (preferably tamil, kannada and telugu)

Additional information

For any queries, reach out to Kartik Kulshrestha - TA Lead.