BA Training & Operations Lead

Beiersdorf; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Beiersdorf India in Bengaluru seeks a Training Officer to lead the Beauty Advisor channel. You will hire, train and groom BAs to maximize regional outlet productivity and contribute to growth across the territory.

You will plan region-wide BA training, monitor performance, and ensure timely salary payouts with monthly MIS reports. The role requires 6-8 years in skincare training, strong MS-Office skills, and fluency in English plus a regional language.

Qualifications

• 6-8 years experience in training Beauty Advisors, preferably in skincare or cosmetics.
• PC Know-how: excellent MS-Office skills.
• Languages: excellent command of spoken and written English, and regional language skills (Tamil, Kannada, Telugu).

Responsibilities

• BA staffing: Recruitment and retention of Beauty Advisors for key accounts and BA outlets in the region.
• Training: Train the BA channel and key accounts on skincare, brand, product features, WOW factors, and selling skills.
• Reporting: Obtain daily reporting from BA supervisors and report to HO; generate monthly MISs for the region.
• BA Management: Conduct monthly meetings with BAs, review targets, sales updates, and launches; perform regular market visits and on-the-job training; ensure monthly salary payouts.
• Performance and Productivity: Monitor targets vs. in-store performance and take corrective actions; explore sales growth innovations.
• Market tracking: Knowledge of brand, category, and competitors; report market developments and new strategies to HO.

Skills

Beauty Advisor training

MS Office

English

Regional language knowledge

Tools

MS Office

Job description

Your Tasks

Overall Obligation: The BA training Officer is responsible for the management of the BA channel in the assigned territory at NIVEA India. He/she is responsible for hiring, training and grooming of the Beauty Advisors to ensure maximum productivity from the channel. He/She is also responsible for planning and contributing to the BA outlet growth in the region.

Detailed Responsibilities (non-conclusive)

• BA staffing: Recruitment and retention of of Beauty advisors for the key accounts, BA outlets in the region.
• Training: Training the BA channel and key accounts on skincare, brand, productfeatures, WOW factors, selling skills to ensure BA s are well equipped to drive sales through the outlets.
• Reporting: Obtaining Daily reporting from the BA supervisors and reporting the same to HO. Generating monthly MISs for the region.
• BA Management: Conducting monthly meetings with BA to ensure target rollouts, review of sales, updates on new launches, etc. Conducting regular market visits to the BA outlets and undertaking on-the-job training, ensuring discipline in reporting and sales updation by the Beauty Advisors. Ensuring appropriate salary payouts to Beauty Advisors on a monthly basis.
• Performance and Productivity: Monitor the target vis-à-vis achievement and instore performance for BAs and take corrective action where required. Explore innovation to drive sales growth in outlets.
• Market tracking: Extensive knowledge of the brand, the category and competitors’ activities from market research and continuousmarket screening. Reporting all market developments in terms of new launches and implementation of new strategies in the region by the competitors to HO

Your Profile

• 6-8 years experience in training of Beauty Advisors, preferably in Skincare or related product lines- cosmetics, etc
• PC Know-how: excellent MS-Office skills
• Languages: excellent command of spoken and written English, excellent command of regional language (preferably tamil, kannada and telugu)

At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our consumers, our employees, the environment and society.

Behind every brand, every product and every accomplishment are our more than 20,000 employees. It is for them that we live an inclusive culture of respect and trust that is strongly aligned with our values – CARE, COURAGE, SIMPLICITY and TRUST. We also embrace diversity by valuing the uniqueness of each individual and being committed to equal opportunities for all.

Additional Information

For any queries, reach out to Kartik Kulshrestha - TA Lead.