Automic UC4 Specialist

Flexton Inc.; Bengaluru; Hybrid; INR 600,000 - 850,000; Full time

Job summary

Flexton Inc. in Bengaluru is seeking a hands-on Automation Operations Specialist to own and optimize admin-owned UC4 workflows.

You will troubleshoot job failures, manage file transfers, and coordinate with backend and vendor teams during incidents. You will serve as the primary internal contact for automation questions, own Slack support channels, assist region failover planning, and document workflows for knowledge transfer.

Qualifications

• Hands-on UC4 experience.
• Strong troubleshooting across workflows and file transfers.
• Ability to execute stabilization and recovery procedures under pressure.
• Self-starter who adds value from day one.

Responsibilities

• Manage and edit admin-owned workflows; troubleshoot job failures.
• Serve as primary contact for internal users on automation and account questions.
• Own Slack support channels with timely, professional responses.
• Execute recovery procedures during incidents and validate connectivity.
• Assist with region failover planning and high availability.
• Document workflows to support knowledge transfer.

Skills

Troubleshooting

Incident management

Self-starter

Communication

Tools

Automic Workload Automation (UC4)

Job description

Bangalore, India (Hybrid - 3 days onsite).

Responsibilities:

• Managing and editing admin-owned workflows, troubleshooting job failures, and handling file transfers (SFTP, Dead drop)
• Serving as the primary point of contact for internal users on all automation and account questions
• Owning Slack support channels - timely, professional responses to internal teams
• Executing recovery procedures during incidents - restarting services, validating agent connectivity, coordinating with backend/vendor support
• Assisting with region failover planning and high availability across the Automic infrastructure
• Documenting existing workflows to support knowledge transfer

What we're looking for:

• Proven hands-on experience with Automic Workload Automation (UC4)
• Strong troubleshooting skills across workflows, job dependencies, and file transfer protocols
• Experience executing stabilization and recovery procedures under pressure
• Self-starter who can plug in quickly and add value from day one