Senior Site Reliability Engineer

HTC Global; Bengaluru; On-site; INR 120,000 - 240,000; Full time

Job summary

HTC Global Services seeks an experienced professional with Terraform/IaC expertise to own automation layers and develop PagerDuty configurations. The role focuses on building incident-response workflows, integrating existing tools, and enabling automated onboarding and remediation.

The candidate will implement API-driven operational workflows, ensure robust runbooks, and participate in SIT/UAT and production cutovers to stabilize automation across environments.

Qualifications

• Strong Terraform / IaC experience.
• Proven ability to automate workflows and runbooks.
• Owns automation and engineering layer within SOW scope.

Responsibilities

• Develops Terraform/IaC-based PagerDuty configurations where appropriate.
• Uses PagerDuty APIs for repeatable configuration and integration.
• Builds incident-response workflows and runbook automations.
• Integrates existing scripts/tools with PagerDuty workflows.
• Supports automated service/application onboarding.
• Implements auto-remediation use cases and API-driven workflows.
• Creates validation, logging, and rollback controls.
• Supports SIT/UAT and end-to-end testing.
• Supports production cutover, stabilization and automation KT.

Skills

Terraform / IaC

Automation

Tools

PagerDuty

PagerDuty APIs

Job description

Strong Terraform / Infrastructure as Code experience

• Workflow & runbook automation
• Owns the automation and engineering layer of the SOW
• Develops Terraform/IaC-based PagerDuty configurations wherever appropriate
• Uses PagerDuty APIs for repeatable configuration and integration
• Builds approved incident-response workflows and runbook automations
• Integrates existing scripts/tools with PagerDuty workflows
• Supports automated service/application onboarding
• Implements approved auto-remediation use cases
• Implements ChatOps/API-driven operational workflows
• Builds appropriate validation, exception handling, logging and rollback controls
• Supports SIT/UAT and end-to-end technical testing
• Supports production cutover, stabilization and automation KT