Asst. Manager Agency operations

Safesea Group; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

A logistics and shipping company is seeking an Asst Manager - Agency Operations in Mumbai. The successful candidate will be responsible for managing relationships with shipping agents worldwide, ensuring compliance and cost-efficiency in operations. They must hold a Bachelor's degree in a relevant field and have over 5 years of experience in ship management or agency operations. Key skills include strong negotiation and communication abilities along with proficiency in Microsoft Office. This is a full-time, mid-senior level role in a dynamic work environment.

Qualifications

• 5 years of relevant experience in shipowner/operator/ship management or shipping agency.
• Good understanding of port operations and disbursement accounts.
• Proficiency in Microsoft Office Suite and familiarity with shipping ERP systems.
• Knowledge of port operations and disbursement account processes.
• Detail-oriented with strong analytical abilities.

Responsibilities

• Identify and evaluate competent port agents globally.
• Negotiate agency terms ensuring adherence to commercial interests.
• Coordinate timely agent nomination with operations teams.
• Review Proforma Disbursement Accounts for accuracy.
• Maintain database of approved agents.
• Build and manage relationships with port agents globally.
• Ensure appointments and payments comply with internal controls and compliance.

Skills

Negotiation skills

Communication skills

Detail-oriented

Analytical abilities

Organizational abilities

Shipping ERP systems

Education

Bachelor’s degree in Maritime Studies, Shipping, Logistics

Tools

Microsoft Office Suite

Shipping ERP systems

Job description

Job Title: Asst Manager - Agency Operations

Experience Required: 5 years

Department: Commercial Operations

Reports To: Manager Operations

Job Summary:

We are seeking a proactive and detail-orientedAssit. Manager Agency Operations to join our team. The ideal candidate will be responsible for identifying, evaluating, negotiating with, and appointing shipping agents globally on behalf of the vessel owner. This role will also include end-to-end coordination of proforma and final disbursement accounts (PDA/FDA), ensuring cost-efficiency and compliance.

Key Responsibilities:

• Identify and evaluate competent port agents at global ports for various vessel types and operations.
• Negotiate competitive and transparent agency terms, ensuring adherence to owner's commercial and operational interests.
• Finalize and issue agency appointment letters in line with company guidelines.
• Coordinate with operations and chartering teams for timely agent nomination and appointment.
• Review and process Proforma Disbursement Accounts (PDA) to ensure accuracy, competitiveness, and budget alignment.
• Verify and approve Final Disbursement Accounts (FDA), ensuring all services are rendered as agreed, with supporting documentation.
• Maintain and update a central database of approved agents with performance history and rate structures.
• Build and manage long‑term relationships with port agents globally.
• Ensure all appointments and payments comply with internal control, audit, and compliance procedures.
• Support claims or disputes related to agency services as required.

Qualifications & Skills:

• Bachelor’s degree in Maritime Studies, Shipping, Logistics, or a related field preferred.
• 5 years plus of relevant experience in a shipowner/operator/ship management environment or shipping agency handling agency appointments and PDA/FDA.
• Strong negotiation and communication skills.
• Good understanding of port operations, agency functions, and disbursement account processes.
• Detail-oriented with strong analytical and organizational abilities.
• Proficiency in Microsoft Office Suite; familiarity with shipping ERP systems is an advantage.

Preferred Attributes:

• Ability to work under pressure and handle multiple appointments across geographies.
• Commercially astute with a proactive approach to cost control and efficiency.
• Team player with a collaborative attitude and professional integrity.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Transportation, Logistics, Supply Chain and Storage