Senior Operations Manager (India, Mumbai)

BW LPG; Mumbai; On-site; INR 1,500,000 - 2,000,000; Full time

Job summary

A leading LPG shipping company based in Mumbai is seeking a Senior Operations Manager to oversee vessel operations and enhance overall fleet performance. The role involves managing pre- and post-fixture activities, controlling voyage costs, and coordinating with stakeholders. Candidates should have at least 5 years of experience in shore-based vessel operations, preferably with LPG vessels, and strong analytical skills. This position offers a chance to implement process improvements and optimize operational efficiencies.

Qualifications

• At least 5 years of experience in shore-based vessel operations.
• Preferred LPG Vessel Sea-going experience as a senior deck officer.
• Strong analytical and data management capabilities.

Responsibilities

• Oversee vessel operations and drive fleet performance optimization.
• Manage pre- and post-fixture activities and control voyage costs.
• Ensure compliance with company procedures and SOX regulations.

Skills

Shore-based vessel operations experience

LPG Vessel Sea-going experience

Analytical skills

Stakeholder management

Data management capabilities

Job description

The Senior Operations Manager oversees vessel operations, drives fleet performance optimization, and improves port turnaround. Responsibilities include managing pre- and post-fixture activities, controlling voyage costs, coordinating with charterers and terminals, enhancing overall efficiency.

Key Responsibilities

Operational Performance Management

• Daily operation duties on several vessels, including the procurement of compliant bunkers and the appointment of port and canal agents.
• Ensure pre-and post-fixture performance within the Operations team.
• Speed/consumption performance monitoring, including performance management on Time Charter.
• Support the claims department on all claims.
• Comply with company procedures and processes including the SOX regulations compliance requirements.

Process Improvements

• Improve and maintain operational efficiency for the team.
• Implement and optimize processes to achieve better performance:
  • support customer satisfaction
  • maximize earnings
  • minimizes downtime and voyage cost within the commercial contracts’ framework.
• Promote best practices within the operations team and across the fleet.
• Implement new industry rules and regulation relevant to the operations department.

Reporting

• Ensure the company’s vessel management software (IMOS) is updated accurately daily for the operated vessels and the fleet.
• Developing and maintaining statistics, benchmarks and quality reports to monitor operational performance.
• Maintaining databases including IMOS and SharePoint, to ensure high data quality and business controls.

Stakeholder Management

• Update superiors daily on matters of relevance.
• Escalation of any risk and liability issues and for decisions which exceeds Charter Party terms.
• Ensure smooth coordination between the Vessel, Technical, Technical managers, Finance and Chartering.
• Ensure the Claims and Collections team is fully aligned with Operations.

Additional Responsibilities

• Member of the Emergency Response team in case of Emergencies.

Qualifications and Skills

• At least 5 years of experience in shore-based vessel operations.
• Preferred LPG Vessel Sea-going experience as a senior deck officer.
• Strong analytical and data management capabilities.
• Stakeholder management with IT, Chartering and Commercial to integrate Commercial and Operational Processes.