Associate Vice President – RCM

Credence Global Solutions; Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Credence Global Solutions in Pune (India) is seeking an experienced Operations lead to oversee RCM, patient collections, and insurance billing. The role focuses on driving AR/denial management, implementing process improvements, and delivering reliable healthcare revenue cycle services.

You will coordinate with cross-functional teams, manage transition projects, and help shape the operations strategy to meet business requirements while mentoring staff for high performance.

Responsibilities

• Drive and lead all RCM and collection operations functions with process improvements.
• Perform operational due diligence for new prospective clients.
• Develop the Operations strategy for the organisation, keeping in mind the business requirements.
• Manage onshore centers for Patient collections and Insurance billing.
• Coordinate with other departments for smooth process functioning.
• Lead staff development including training, coaching and competence assessment.
• Motivate and lead high performance teams in Healthcare RCM.

Job description

Operations – RCM

Job Roles and Responsibilities

• Drive and lead all the RCM and collection operations functions effectively with process improvements of existing processes
• Performing operational due diligence for new prospective clients
• Develop the Operations strategy for the organisation, keeping in mind the business requirements
• Manage onshore centers for Patient collections and Insurance billing
• Coordinate with the other department for smooth functioning of the process
• Should have experience in project transition
• Should have handle entire functions of Healthcare RCM Process, AR & Denial Management (voice & Non voice)
• Exposure on Client Relationship Management.
• Should have experience in expanding operations and work on prospect clients, RFPs, SOP’s and DOU’s etc.
• Analysis of trends affecting coding, charges, accounts receivable, and collection, and assign manageable tasks to billing team
• Knowledge of company policies and procedures to be able to provide the right answers to inquiries from all customers (both internal and external)
• Strong interpersonal skills to be able to effectively relate with the public, patients, organizations, and other employees
• Staff development including training, coaching and competence assessment
• Motivate and lead high performance management team

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If you are approached by anyone requesting payment or offering you a position at Credence in exchange for money, do not engage with them. Such actions are fraudulent and not authorized by Credence. Please report any such incidents immediately to our official HR team at [e-mail]
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Job Category: Operations (RCM)

Job Type: Full Time

Job Location: Pune IN