Associate- Technology Vendor Management

American Express; Gurugram District; Hybrid; INR 1,000,000 - 1,600,000; Full time

Benefits offered by this job

Hybrid working model

Career development opportunities

Well-being programs

Job summary

American Express is seeking an Associate, Technology Vendor Management in a role focused on monitoring vendor performance and ensuring contract compliance. You will leverage vendor management tools and cross-functional collaboration to align initiatives with organizational objectives.

The role requires a strong foundation in business, procurement, and AI-enabled approaches, with experience in technology project management and data analysis.

Qualifications

• Advanced degree in Business Administration or Financial Management required.
• 3–5 years of experience in vendor management, contracts, and procurement processes.
• Proficiency with Microsoft Office and data analysis tools.
• Knowledge of financial management, IT services, and data analysis.
• Experience in technology project management and AI tools adaptation.
• Team-oriented with ability to adapt to changing requirements.

Responsibilities

• Supports monitoring and evaluating vendor performance to ensure contract compliance.
• Uses vendor management tools to monitor and manage performance.
• Documents business needs to support contractual terms and negotiation positions.
• Supports cross-functional teams to align vendor performance with objectives.
• Communicates SLA processes and contractual information within Technology.
• Collaborates with product and business teams to align tech initiatives with business goals.

Skills

Vendor management

Data analysis

Cross-functional collaboration

AI tools familiarity

Project management

Education

Advanced degree in Business Administration or Financial Management

Experience with contract management and procurement processes

Microsoft Office proficiency and data analysis tools

Knowledge of financial management, IT services

Tools

Vendor management tools

Procurement software

Data analytics tools

Contract management software

Job description

Job Description

Associate, Technology Vendor Management supports the monitoring and evaluation of technology vendors and contributes to effective vendor management processes to ensure compliance with contracts and alignment with organizational objectives.

Associate, Technology Vendor Management supports the monitoring and evaluation of technology vendors and contributes to effective vendor management processes to ensure compliance with contracts and alignment with organizational objectives.

Responsibilities

• Supports the monitoring and evaluating of vendor performance to ensure compliance with contractual agreements
• Utilizes Technology Vendor Management tools to monitor and manage vendor performance
• Supports documenting business-related needs to support desired contractual or commercial terms and negotiation strategy positions
• Supports cross-functional teams to align vendor performance with organizational objectives
• Supports the communication of processes and requirements of Service Level Agreements (SLAs) and contractual information to others within Technology
• Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives

Qualifications

Education Qualifications:

• Advanced degree in Business Administration, Financial Management and/or comparable experience
• 3-5 years experience in vendor management processes and tools, contract management principles, procurement processes
• Knowledge of Microsoft Office Suite and data analysis tools
• Knowledge of financial management, data analysis, and Information Technology services
• Experience in technology project management
• Experience in working in a team-oriented environment and hands on with latest AI tools and ability to adapt to changing requirements

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About The Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.