Analyst Data Governance & Management

American Express; Gurugram District; Hybrid; INR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Competitive base salaries

Bonus incentives

Health benefits

Flexible working model

Parental leave

Wellness centers

Counseling support

Job summary

American Express is seeking a data-centric professional for its CFR Product teams to manage enterprise data assets used in decisions affecting millions of customers and transactions globally.

You will develop expertise in data governance, quality, and ownership, while collaborating with Technology, Design, and End-Users to enable new capabilities and improve risk management across platforms. The role emphasizes innovation and customer-centric insights.

Qualifications

• Strong analytical and problem-solving abilities.
• Effective communication and interpersonal skills.
• Ability to tackle unstructured problems and work in teams.
• Willingness to learn quickly and adapt to changing data landscapes.
• Ability to challenge the status quo and drive innovation.
• Proficiency in programming and Gen AI is a plus; knowledge of Google Cloud, SQL and Python is beneficial.

Responsibilities

• Own end-to-end data assets used in business decisions across customers and transactions.
• Develop data governance, quality, and ownership standards with cross-functional teams.
• Collaborate with Technology, Design, and End-Users to build and maintain data products.
• Implement robust data management and integration using modern technologies.

Skills

Analytical thinking

Communication skills

Problem solving

Team collaboration

Learning agility

Innovation mindset

GenAI skills

Tools

Google Cloud

SQL

Python

Big data

Job description

JOB DESCRIPTION

Credit and Fraud Risk (CFR) team helps drive profitable business growth by reducing the risk of fraud and maintaining industry lowest credit loss rates. It utilizes an array of tools and ever-evolving technology to detect and combat fraud, minimize the disruption of good spending, and provide a world-class customer experience. The team leads efforts that leverage data and digital advancements to improve risk management, enable commerce and drive innovation. A single decision can have many outcomes. And when that decision affects millions of card members and merchants, it needs to be the right one. That is where our Product teams come in. Product teams are the backbone of all financial services operations at American Express—it impacts every aspect of the company. As a part of this team, you will work with the industry’s best talent to create smart and innovative strategies that advance our market share and the way we do business. If you are interested in getting to know all areas of our business and can translate our business needs into remarkable solutions, you should consider a career in Product teams.

Business Overview

Credit and Fraud Risk (CFR) team helps drive profitable business growth by reducing the risk of fraud and maintaining industry lowest credit loss rates. It utilizes an array of tools and ever-evolving technology to detect and combat fraud, minimize the disruption of good spending, and provide a world-class customer experience. The team leads efforts that leverage data and digital advancements to improve risk management, enable commerce and drive innovation. A single decision can have many outcomes. And when that decision affects millions of card members and merchants, it needs to be the right one. That is where our Product teams come in. Product teams are the backbone of all financial services operations at American Express—it impacts every aspect of the company. As a part of this team, you will work with the industry’s best talent to create smart and innovative strategies that advance our market share and the way we do business. If you are interested in getting to know all areas of our business and can translate our business needs into remarkable solutions, you should consider a career in Product teams.

Responsibilities

Manage end-to-end ownership of enterprise data assets that are used in making business decisions for millions of customers and billions of transactions across the globe. Develop strong subject matter expertise on both internal and external data assets. Act as the custodian for data standardization, data governance, data quality and data ownership, while ensuring compliance and security of the data. Build strong relationships, operate effectively within large cross-functional teams, and influence business stakeholders to drive change. The selected candidate will be allocated to one of these roles depending on the fitment and business needs.

The role will entail some of the below responsibilities:

• Develop robust data management, data integration and data quality processes by leveraging best-in-class technology
• Innovate with a focus on developing newer and better approaches using big data technologies
• Find innovative techniques to bring scale to critical initiatives and enhance productivity
• Manage world class data products by partnering with enterprise teams including Technology, Design and End-Users to enable building of new capabilities, modules, and maintenance of existing assets.

Minimum Qualifications

• Strong analytical and problem-solving skills
• Effective communication and interpersonal skills
• Ability to solve unstructured problems
• Ability to work effectively in a team environment.
• Ability to learn quickly and work independently with complex, unstructured initiatives
• Ability to challenge the status quo and drive innovation
• Good Programming and Gen AI skills is preferred. Knowledge of Google cloud, SQL & Python are a plus

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being, and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About The Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.